Han Zhi Ivy Chen
Vancouver,BC
Summary
- An accomplished Administrative Project Coordinator who excels at multitasking, meeting deadlines, and surpassing client expectations
- A problem-solver and go-getter with expertise in completing difficult work under time constraints while utilizing outstanding communication, planning, and decision-making abilities
- Bilingual professional with excellent communication skills, having servicing clients across different backgrounds
- 8+ years’ experience in US Immigration, Canadian Immigration
- Excellent team-player, maximizing team productivity with proactive, cross-functional communication and organized approach, offering valuable insights to team members
Overview
9
9
years of professional experience
Work History
Senior Immigration Case Processor
Acorn Admissions Ltd.
Richmond, British Columbia
12.2022 - 08.2023
- Responsible for submitting immigration case applications for family sponsorship, Canadian work permits, Canadian study permits, TRV, family visits, LMIA, BCPNP, and other IRCC immigration applications.
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Translated client documents between English and Chinese.
- Reviewed documentation from clients to ensure accuracy before submitting to IRCC.
- Responsible for relating client satisfaction by answering professional questions and submitting the applications in a reasonable time schedule.
Administrative Project Coordinator
Morgan & Company Consulting Inc.
Richmond, BC
05.2021 - 12.2022
- Perform a wide variety of different office administration tasks, such as scheduling project meetings, taking minutes of meetings, bookkeeping, and various accounting tasks.
- Assisted the immigration clients by submitting IRCC applications, including family sponsorship, Canadian study permits, Canadian work permits, TRV, family visits, permanent resident card renewals, Canadian citizenship applications, LMIA applications, BCPNP applications, and independent school applications.
- Responsible for the skilled education and training program for international students, coordinated the tutors and students with the training sessions.
US Immigration Project Manager
Austar Group
03.2014 - 06.2019
- Responsible for preliminary EB-5, EB-1, and EB-3 project contracts, completed project due diligence, conducted in-depth analyses of the project, and issued detailed project sales and support documents.
- Prepared project brochures and posters, and supported all kinds of the company's marketing promotions in different immigration projects.
- Conducted the tabulation of statistics for all contracted customers, followed up on the progress of customer immigration applications, and assisted customers in completing immigration processes, such as landing and subsequent transfer to permanent residency.
- Facilitated sales and sales training, coordinated copywriting, and was responsible for the communication between immigration clients and project parties/project attorneys to ensure the smoothness of the immigration application process, and to improve the service qualifications.
Education
BBA - Professional Accounting
Macquarie University
Sydney, Australia06-2009
Skills
- Paperwork management
- Advanced retouching
- Microsoft Excel
- Data file transferring
- Employee training
- Data entry
- Document management
- Deadline driven
- Customer service
- Attention to detail
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited
Timeline
Senior Immigration Case Processor
Acorn Admissions Ltd.
12.2022 - 08.2023
Administrative Project Coordinator
Morgan & Company Consulting Inc.
05.2021 - 12.2022
US Immigration Project Manager
Austar Group
03.2014 - 06.2019
BBA - Professional Accounting
Macquarie University
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