Hanyu Chen
Toronto,ON
Summary
Proven in delivering exceptional customer service and enhancing sales, I excelled at Metro and 43N Bar by leveraging strong cash handling abilities and a commitment to customer satisfaction. My proactive approach and teamwork significantly boosted productivity, showcasing my work ethic and empathy towards customer needs.
Friendly and reliable Chatbar offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking Chatbar and 43N Bar with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Metro
11.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Busboy/Sales Associate
43N Bar
02.2023 - 10.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
- Boosted sales by providing exceptional customer service and product knowledge.
- Achieved high sales volume by understanding and meeting customer needs.
Busboy/Server
Chatbar
10.2022 - 01.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Registered Massage Therapy -
Pharma-Medical Science College of Canada
505 Consumers Rd Suite 100, North York, ON M2J 4V802-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Interests
- Gym Workouts
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
- Drawing and Painting
- Photography
- Creative Writing
Timeline
Cashier
Metro
11.2023 - 10.2024
Busboy/Sales Associate
43N Bar
02.2023 - 10.2023
Busboy/Server
Chatbar
10.2022 - 01.2023
Registered Massage Therapy -
Pharma-Medical Science College of Canada
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