Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hany Isse

Toronto,ON

Summary

A dedicated Personal Support Worker (PSW) graduate with five years of experience, providing compassionate care to elderly and disabled clients. I seek a full-time position where I can apply my experience in providing compassionate care to elderly and disabled clients, while expanding my healthcare knowledge. Driven to make a positive impact, I am committed to delivering exceptional support in daily living activities, and contributing effectively to team-based care environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Private Home Care
Toronto, ON
06.2024 - Current
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Performed light housekeeping duties such as laundry services for residents.
  • Monitored changes in client behavior and reported any concerns to the family member in charge.

Personal Support Worker

Aspira Villa Da Vinci Retirement Living
09.2023 - 06.2024
  • Assisted clients with personal care, including bathing, grooming, dressing, and toileting, while promoting dignity and independence.
  • Provided emotional and social support to residents, fostering a nurturing and positive environment.
  • Assisted with mobility and transfers using assistive devices such as mechanical lifts, following proper body mechanics to ensure safety.
  • Monitored and documented residents' health and behavior, reporting changes to nursing staff to facilitate timely interventions.
  • Supported recreational and social activities to enhance residents' quality of life and engagement.
  • Maintained a clean, safe, and organized environment by performing light housekeeping duties such as laundry and sanitization.
  • Adhered to infection prevention and control protocols, including proper hand hygiene and PPE usage.
  • Collaborated with healthcare teams to implement individualized care plans and ensure continuity of care.
  • Provided regular updates to residents' families, addressing concerns and ensuring transparency in care processes.

Home Health Aide

01.2018 - 08.2023
  • Delivered personalized care to clients, including assistance with grooming, dressing, bathing, and toileting, ensuring their comfort and maintaining their dignity.
  • Facilitated safe mobility and transfers, utilizing assistive devices such as wheelchairs, walkers, and gait belts while following safety protocols.
  • Planned, prepared, and served meals tailored to individual dietary requirements, promoting balanced nutrition.
  • Supported clients with prescribed exercises and activities to improve mobility and physical function.
  • Regularly observed and recorded clients' physical and emotional conditions, promptly reporting notable changes to supervisors or healthcare providers.
  • Performed household tasks such as light cleaning, laundry, and organizing spaces to ensure a welcoming and safe living environment.
  • Assisted with medication reminders and ensured clients adhered to their treatment plans.
  • Fostered companionship by engaging clients in conversation, recreational activities, and community involvement to enhance emotional well-being.
  • Coordinated with family members and healthcare professionals to ensure a cohesive approach to client care.
  • Practiced rigorous infection control measures, including sanitizing frequently used areas and adhering to personal protective equipment (PPE) protocols.
  • Provided emotional and physical support during challenging situations, including palliative care, maintaining a calm and empathetic presence.

Transportation Specialist

McCluskey Transportation Services
10.2017 - 05.2022
  • Operated various types of buses, including those with specialized equipment for students with disabilities.
  • Conducted regular vehicle inspections and addressed maintenance needs promptly.
  • Safely transported students on assigned routes adhering to schedules and safety protocols.
  • Communicated with parents, school staff, and students to provide updates and resolve concerns.
  • Delivered first aid and managed emergencies calmly and efficiently when required.

Education

Personal Support Worker Certification - Toronto, ON

Rivers Career College
Toronto, ON
06-2024

Early Childhood Assistant - Toronto, ON

Learning Enrichment Foundation
Toronto, ON
06-2011

High School Diploma - Toronto, ON

Kipling Collegiate Institute
Toronto, ON
06-2005

Skills

  • Personal care assistance
  • Mobility support
  • Health monitoring
  • Medication management
  • Meal preparation
  • Infection control
  • Emergency care
  • Documentation and record-keeping
  • Empathy and compassion
  • Strong communication skills
  • Patience and adaptability
  • Time management
  • Cultural sensitivity
  • Problem solving
  • Team collaboration

Certification

  • Standard First Aid- Level C
  • Basic Life Support Certification
  • Crisis Intervention & Verbal De-escalation Certification
  • CPR/ AED
  • WHMIS certificate
  • Food Handlers certificate
  • Early Childhood Assistant Certificate
  • Class B license with a clean drivers abstract
  • Personal Support Worker Certificate

References

References available upon request.

Timeline

Personal Support Worker

Private Home Care
06.2024 - Current

Personal Support Worker

Aspira Villa Da Vinci Retirement Living
09.2023 - 06.2024

Home Health Aide

01.2018 - 08.2023

Transportation Specialist

McCluskey Transportation Services
10.2017 - 05.2022

Personal Support Worker Certification - Toronto, ON

Rivers Career College

Early Childhood Assistant - Toronto, ON

Learning Enrichment Foundation

High School Diploma - Toronto, ON

Kipling Collegiate Institute

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Hany Isse