Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanwei Zhang

Richmond,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Lot Manager/Sales Associate

HW Autoclub
09.2021 - Current
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Resolved escalated customer issues promptly by addressing concerns and providing satisfactory solutions, preserving customer loyalty.

Education

Associate of Arts - Economic Studies

Coquitlam College
Coquitlam, BC
05.2022

No Degree - Machining Technique

Collège De Rosemont
Montreal, QC
02.2017

Skills

  • Team Collaboration
  • Policy Enforcement
  • Vehicle Inspection
  • Task Delegation
  • Project Planning

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working

Timeline

Lot Manager/Sales Associate

HW Autoclub
09.2021 - Current

Associate of Arts - Economic Studies

Coquitlam College

No Degree - Machining Technique

Collège De Rosemont
Hanwei Zhang