Results-oriented and highly motivated Business Management undergraduate student with a passion for strategic planning, organizational development, and project management. Possess a solid foundation in business principles, coupled with excellent analytical and problem-solving skills. Proven ability to collaborate effectively in team environments, communicate persuasively, and adapt quickly to new challenges. Eager to leverage academic achievements, interpersonal skills, and a strong work ethic to make valuable contributions in the field of business management.
- Provided information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to the interior of the vehicle.
- Apply polishing, waxing, and protective coatings to enhance the appearance of vehicles.
- Vacuum, shampoo, and steam clean carpets, upholstery, and other interior surfaces.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Created and organized digital copies of paper contracts and agreements, organizing and securing files according to company policy.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Worked with customers who have complaints, orders, or require information about products/services purchased from the organization
- Greeting customers, answering inquiries, bagging groceries, scanning items and reconciling receipts with cash.
- Ensured each customer received outstanding service by greeting and acknowledging everyone
- Teamwork and Collaboration
- Professionalism and Ethics
- Critical Thinking
- Communication
- Versatile
- Adaptability
- Time management