Hanspreet Kaur
Brampton,ON
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
Certification
Work History
Team Member
Tim Hortons
02.2024 - Current
- Proficient in working night shifts and overnight, demonstrating adaptability and commitment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Restaurant Worker
Indian Sweet Masters
12.2023 - Current
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Restaurant Server
Lobby-The Lounge
01.2024 - 03.2024
- Worked on a flexible schedule based on club occupancy and need
- Maintained a high standard of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with co-workers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Built loyal clientele through friendly interactions and consistent appreciation
Education
Computer Engineering Technician -
Sheridan College
Brampton, ONCertification in Business Fundamentals -
SK Institution
01.2022
Skills
- Strong teamwork
- Customer interaction
- Operations Management
- Food Safety
- Cost Control
- POS system knowledge
- Customer Engagement
- Restaurant Promotion
- Business Management
- Food Preparation
Certification
- Microsoft Office 365
- Smart Serve
- WSIB
- Food Handling
Extracurricular Activities
Community Lead, IT Students Club, Conducted online and offline technical and soft-skills training impacting over 500 students. Educator, Initiators of Change Organization, Volunteered to teach mathematics to underprivileged students at an educational workshop making a difference in 150+ lives. Field Volunteer, Khalsa Aid, Participated Actively in multiple events making a substantial impact on a broad scale.
Projects
Capstone Project, Approached sales representative and interviewed them about their job and position and how they handle workload and responsibilities. The main point of this project was to learn how to approach people, how to communicate with them, got to know about how to handle some situations such as language barriers and rude customers.
Timeline
Team Member
Tim Hortons
02.2024 - Current
Restaurant Server
Lobby-The Lounge
01.2024 - 03.2024
Restaurant Worker
Indian Sweet Masters
12.2023 - Current
Computer Engineering Technician -
Sheridan College
Certification in Business Fundamentals -
SK Institution