- Cooking/Baking/Coffee
- Reading/Creative Writing
- Digital Art, Graphic Design and Photography
- Animation and Music
- Video Gaming and Development
- Architecture
- Mindfulness Practices
Hansol You
Dublin
Summary
Diligent student prepared for impactful roles in clinical settings. Experienced in providing support and therapeutic interventions, with strong focus on team collaboration and achieving positive outcomes. Skilled in active listening, crisis intervention, and planning. Reliable, adaptable, and committed to fostering supportive environment for clients and colleagues.
Overview
16
16
years of professional experience
Work History
Front Desk / Optometry Assistant
IMAGINE Optometry
05.2024 - Current
- Greeted patients, provided efficient pre-testing, took medical histories and reported current concerns from patients to keep office running efficiently and effectively.
- Performed adjustments and repairs on eyewear as needed, helped patients with optical selections and dispensed them, maintaining a high standard of quality control for all products sold at the practice.
- Conducted Insert & Removal training for first-time contact lens wearers.
Content Creator
Freelance
10.2020 - 05.2024
- Collaborated with other content creators to create diverse content such as streaming topics, cover songs, recorded content, and illustrations for YouTube videos
- Streamed on Twitch primarily in Korean and occasionally in English or Japanese with a regular schedule
- Managed social media platforms to connect with other content creators, keep up an image as a streamer, and analyze current content trends
Software Quality Operations Associate
Waymo Google
08.2020 - 09.2021
- Company Overview: Contracted through Akorbi
- Analyzed and reviewed unstructured visual data from self-driving vehicles to identify and verify critical issues with the vehicle's internal software
- Adjusted test scenarios to identify problematic features and provide feedback to the development team
- Provided feedback and updated the vehicle's driving model to quantify a more robust measurement
- Mentored new joiner members on the workflow
- Assisted in improving and creating a new workflow diagram and manual for a different work branch
- Contracted through Akorbi
Barista
Blue Bottle Coffee Company
03.2019 - 08.2020
- Delivered exceptional hospitality to guests, teammates, vendors, and suppliers
- Made and served beverages with different brewing methods
- Executed new systems and products to feedback on new features before implementing them in other branches
Part-time Administrative Assistant
Innos Hydronic
01.2009 - 01.2020
- Written and vocal translations of Korean to English wherever needed and communicating with Korean clients
- Managed incoming emails and documentation such as receipts, contracts, and invoices through Microsoft Office and Google Docs
Education
Computer Science and Engineering -
University of California
01.2019
Skills
- Microsoft Office
- Barista Experience
- Graphic Design
- Google Docs
- Adobe Programs
- Software Development and Testing
- Customer Engagement
- Patient Education
- Optical Dispensing Expertise
- Insurance Verification
Interests
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Limited Working
Spanish
Elementary
Timeline
Front Desk / Optometry Assistant
IMAGINE Optometry
05.2024 - Current
Content Creator
Freelance
10.2020 - 05.2024
Software Quality Operations Associate
Waymo Google
08.2020 - 09.2021
Barista
Blue Bottle Coffee Company
03.2019 - 08.2020
Part-time Administrative Assistant
Innos Hydronic
01.2009 - 01.2020
Computer Science and Engineering -
University of California
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