Hansol Lee
Summary
Proactive and detail-focused individual with deep understanding of international logistics and customs, seeking [] position at []. Enthusiastic to apply former work experience as an import operator through precise and tailored coordination.
Overview
8
8
years of professional experience
Work History
Ocean Import Operator (Co-op)
Triumph Express Service Canada Inc.
05.2022 - 08.2022
- Updated and maintained accurate records of shipments, booking data and tracking information
- Facilitated streamlined logistics management on CargoWise
- Collaborated with consignors, carriers, warehouses and CBSA to resolve logistical issues
- Scheduled deliveries in collaboration with trucking companies to ensure timely and efficient transportation
- Procured insurance coverage to mitigate the risk of damage, loss, and delays of cargo
- Fostered strong customer relationships with consignees by promptly fulfilling sudden requests, such as ERS.
Server
11th St. Restaurant / Bar
05.2014 - 01.2019
- Satisfied customer needs through accurate order-taking and prompt, friendly service
- Addressed customer complaints by making swift adjustments in collaboration with the kitchen
- Developed the ability to multi-task effectively in a fast-paced environment.
Education
Diploma - International Transportation And Customs
Seneca Polytechnic
12.2022
Skills
- Multilingual - fluent in English, Japanese and Korean
- International Shipments - understanding of freight forwarding and Canadian customs
- MS Software - proficient in Excel, Word, Outlook, and PowerPoint
- Customer Relations - emotional intelligence enhanced through years of working in the customer service sector
- Multitasking Abilities - capable of managing multiple tasks with keen attention to detail
Awards
Graduated with High Honours with GPA 4.0
References
References available upon request
Timeline
Ocean Import Operator (Co-op)
Triumph Express Service Canada Inc.
05.2022 - 08.2022
Server
11th St. Restaurant / Bar
05.2014 - 01.2019
Diploma - International Transportation And Customs
Seneca Polytechnic
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