Hanseul Jo
Calgary,AB
Summary
I previously worked in an office environment where I developed strong organizational and customer service skills. I am a quick learner and enjoy working in a team setting. I am excited about the opportunity to contribute to the café by providing friendly service and working efficiently in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Freight Coordinator
Lucky Transport Canada
03.2022 - 02.2025
- Prepared and processed shipping documents, including airway bills and invoices, ensuring accuracy and compliance with regulations.
- Coordinated with clients (individuals and businesses) to arrange shipments, generate labels, and provide guidance on customs documentation.
- Assisted customers with inquiries, shipping requirements, and customs clearance procedures.
- Monitored and tracked shipments, proactively resolving issues to minimize delays.
- Supported daily office operations including data entry, filing, and internal reporting.
Childcare Educator
Wooam Forest Kindergarten
03.2021 - 02.2022
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
Education
Bachelor of Science - Computer Science
University of Calgary
Calgary, ABAssociate's Degree - Early Childhood Education
Hanyang Women's University
Seoul, South Korea02-2021
Skills
- Documentation handling
- Quick learner, adaptable to new processes and systems
- Process improvement: continuously analyzed and optimized workflows to enhance efficiency and accuracy
Languages
English
Korean
Timeline
Freight Coordinator
Lucky Transport Canada
03.2022 - 02.2025
Childcare Educator
Wooam Forest Kindergarten
03.2021 - 02.2022
Bachelor of Science - Computer Science
University of Calgary
Associate's Degree - Early Childhood Education
Hanyang Women's University
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