Hans Nwachukwu
Regina,Canada
Summary
Business Administration undergraduate at the University of Regina with 4+ years of progressive experience in operations support, front desk administration, and customer service environments. I have demonstrated my ability to coordinate daily operations, maintain records, manage scheduling adjustments, and support workflow efficiency. Seeking a Business Administration or Administrative Internship to further develop my management and operational expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Purdys Chocolatier
12.2025 - Current
- Conducted product demonstrations to showcase features and benefits to potential buyers
- Collaborated with team members to achieve sales targets and enhance customer satisfaction
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
Volunteer
Food Bank at Morningside
04.2024 - 06.2024
- Acted as the temporary overseer of operations in the manager's absence.
- Served as the first point of contact to greet the people.
- Assisted in proper cleaning of the space after working hours.
Asst. Operations Supervisor
NOCU FOODS-RESTAURANT & BAKERY
08.2021 - 07.2023
- Customer Service Representative.
- Kept records of customer complaints/feedback.
- Ensured timely resolution of customer complaints and ensured customer loyalty.
- Enhanced sales with suggestions on purchases and needs.
- Implemented scheduling adjustments to optimize staffing levels during peak hours.
Front Desk Assistant
NOCU FOODS-RESTAURANT & BAKERY
07.2020 - 09.2020
- First point of contact for clients and customers.
- Take note of special orders and product bookings made by customers.
- Trained new staff on front desk protocols and customer service best practices.
- Attend to visitors and guests of the MD/CEO.
Education
BBA - Business Administration And Management
University of Regina
3737 Wascana Parkway07-2027
Skills
- Microsoft Excel (data entry, basic analysis)
- Microsoft Word & Powerpoint
- Market Observation & feedback analysis
- Complaint management
- Product merchandising
- Sales support & lead management
- Professional telephone & email communication
- Time management
- CRM systems & customer database management
Certification
- Food Pantry Volunteer, 05/01/24
- Smart Serve Certificate, 05/01/24
Timeline
Sales Representative
Purdys Chocolatier
12.2025 - Current
Volunteer
Food Bank at Morningside
04.2024 - 06.2024
Asst. Operations Supervisor
NOCU FOODS-RESTAURANT & BAKERY
08.2021 - 07.2023
Front Desk Assistant
NOCU FOODS-RESTAURANT & BAKERY
07.2020 - 09.2020
BBA - Business Administration And Management
University of Regina