Hanrui Cheng
Burnaby
Overview
3
3
years of professional experience
Work History
CHINATOWN CLEANING
02.2024 - Current
- Company Overview: Municipal Services/Community Services
- Worked collaboratively with a team of volunteers to remove litter, graffiti, and debris from streets and public spaces, contributing to a safer and more welcoming community environment
- Engaged with local residents and business owners to promote awareness and participation in ongoing community clean-up and maintenance efforts, fostering a sense of community pride and shared responsibility
- Developed organizational and teamwork skills through coordinating with fellow volunteers and community leaders to maximize the impact of clean-up efforts
- Municipal Services/Community Services
Student Engagement & Retention Specialist
SFU STUDENT ENGAGEMENT&RETENTION GAMES LOUNGE
06.2023 - Current
- Actively facilitated a range of engaging activities, including board and lawn games, in the Mezzanine area, enhancing the student experience and promoting de-stress opportunities during the semester
- Collaborated with Student Services, faculties, and departments to provide seamless transition and engagement initiatives, contributing to a cohesive community environment at SFU
- Engaged with a diverse group of students, staff, and faculty, fostering a network of motivated and engaged individuals across the university
- Developed and honed key skills in communication, leadership, and customer service
Barista
CHATIME
01.2022 - 01.2023
- Delivered exceptional service to customers in a busy bubble tea shop, consistently receiving positive feedback for efficiency and friendliness
- Mastered the art of bubble tea preparation, demonstrating meticulous attention to recipe adherence, drink customization, and presentation standards
- Managed inventory and restocked supplies, ensuring the shop maintained adequate levels of ingredients and materials to meet customer demand
- Operated the cash register and handled financial transactions with accuracy, reinforcing trust in handling sales and customer transactions
- Collaborated with team members to streamline service processes, resulting in a 20% reduction in customer wait times and increased operational efficiency
Education
Bachelor of Science - Health, Public Health and Data Concentration
SIMON FRASER UNIVERSITY
Burnaby, B.C.01.2025
Skills
- Basic computing
- Statistical knowledge
Languages
Fluent in Mandarin
Fluent in English
Volunteer Experience
- SFU Student Engagement & Retention Games Lounge, Student Engagement & Retention Specialist, 06/01/23, Actively facilitated a range of engaging activities, including board and lawn games, in the Mezzanine area, enhancing the student experience and promoting de-stress opportunities during the semester., Collaborated with Student Services, faculties, and departments to provide seamless transition and engagement initiatives, contributing to a cohesive community environment at SFU., Engaged with a diverse group of students, staff, and faculty, fostering a network of motivated and engaged individuals across the university., Developed and honed key skills in communication, leadership, and customer service.
- Chinatown Cleaning, Municipal Services/Community Services, 02/01/24, Worked collaboratively with a team of volunteers to remove litter, graffiti, and debris from streets and public spaces, contributing to a safer and more welcoming community environment., Engaged with local residents and business owners to promote awareness and participation in ongoing community clean-up and maintenance efforts, fostering a sense of community pride and shared responsibility., Developed organizational and teamwork skills through coordinating with fellow volunteers and community leaders to maximize the impact of clean-up efforts.
Technicalskills
Basic computing and statistic knowledge
Timeline
CHINATOWN CLEANING
02.2024 - Current
Student Engagement & Retention Specialist
SFU STUDENT ENGAGEMENT&RETENTION GAMES LOUNGE
06.2023 - Current
Barista
CHATIME
01.2022 - 01.2023
Bachelor of Science - Health, Public Health and Data Concentration
SIMON FRASER UNIVERSITY
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