HANNY HUYNH PHAM
Toronto,ON
Summary
Dynamic, detail-oriented young professional with combined business resolution, finance, and additional marketing expertise. Known as an out-of-the-box thinker committed to professional development, bringing motivational leadership and collaboration abilities to projects to achieve high-quality completion in a timely manner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Executive
KY NAM DEVELOPMENT AND INVESTMENT CO., LTD
04.2022 - Current
- Evaluated the current status of the Resort's operation and consulted the Manager regarding profit and cost analysis, promotional campaigns, product portfolios, staff training, updated technological system, etc.- Organized and executed assigned business projects (recruiting, payroll, seasonal promotional campaigns, etc.) according to the Manager's requirements and boosted Sales by 30% in 2022.
- Trained new employees on customer service, money handling, and organizing strategies.
- Developed and designed related advertising content for multiple platforms, such as websites, Facebook, banners, etc
- Collaborated with other departments to successfully host multiple events that held a total of 3000 customers in 2022.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
Co-founder
NAMATEA CO., LTD
01.2021 - 08.2023
- Launched and developed a small-sized F&B business from the first step of planning to actual operation.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Created and implemented a marketing plan, including a New Year's pop-up store campaign, Facebook ads, and collaborations with Merchants such as Now and Grabfood.
- Recruited, trained, and coordinated staff members of 5.
- Brainstormed ideas and worked directly with the architects in designing the official store.
Senior Operation Executive
VNG CORPORATION (ZALO)
06.2021 - 03.2022
- Developed sellers' operations and actively identified operational issues with current both in-app and offline Game projects
- Collaborated with various teams to boost the operation process (product quality, connections, payment, customer feedback...) smoothly and ensure operational metrics are met
- Worked closely with the business development team and campaign team to acquire and develop two new Game projects and their promotion campaigns.
- Provided insights and recommendations to improve operational performance consistently.
- Designed and implemented new operational processes to scale up the operation capacity after analyzing existing data.
- Negotiated contracts with vendors and suppliers to secure favorable terms for the organization''s benefit.
- Coordinated with stakeholders across various departments to align strategic priorities with operational realities effectively.
- Created weekly reports to provide updated information on operation progress for internal and external stakeholders.
Project Executive Cum Assistant to CEO
MODMO TECHNOLOGIES IRELAND., LTD
04.2020 - 04.2021
- Provided high-level administrative support, including effectively preparing and coordinating calendar events, travel arrangements, and responding to invitations, and emails to ensure the CEO's schedule is followed and respected.
- Tracked, and reconciled multiple accounts bank statements, recorded expenses, and updated financial spreadsheets with daily transactions
- Prepared and processed quarterly tax payments, worked closely with HR to support monthly payroll, and kept an organized record.
- Reviewed all legal documents, and contracts and advised to the CEO with personal insight
- Coordinated with the Logistic and Sales team on import/export procedure, freight forwarding, and processed international payment.
- Coordinated meetings with clients, vendors, and internal teams to facilitate smooth project progression.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Personal Assistant to General Manager
IMG INVESTMENT JOINT STOCK COMPANY
11.2018 - 03.2020
- Provided high-level administrative support to the GM.
- Communicated directly and on behalf of the GM, provided a bridge between the GM and Board members, Heads of Departments as well as business partners, contractors, and other clients.
- Prepared materials and attended meetings inside and outside the Company according to requests.
- Reviewed and analyzed all proposals, reports, plans, and contracts, especially from the Finance and Strategy Departments, before submitting them to the GM for opinion or approval.
- Synthesized and followed up on the status of tasks personally assigned by the GM on a weekly basis and advised the GM on solutions for issues that arose during implementation.
- Used discretion when handling confidential information.
Personal Assistant to Director of Investment
W FINANCIAL., LTD
05.2015 - 06.2016
- Consistently exceeded expectations, ensuring projects were on time, managing clients' insurance, annuity policies, and various types of investment funds and savings accounts
- Analyzed client relations and profitability to improve results and target opportunities that promoted company services via telemarketing as well as personal face-to-face methods
- Liaised with external bodies with which the Marketing manager required representation on the information on financial products offered
- Continually followed up on the existing cases to ensure clients were fully up to date with their case status and were completely satisfied.
Education
MBA -
TORONTO METROPOLITAN UNIVERSITY
Toronto, ON08.2024
Bachelor of Arts - Double Major in Finance And Marketing
SEATTLE UNIVERSITY
Seattle, WA06.2018
Skills
- Communication Skills
- Multitasking Skills
- Ability to work under pressure
- Administration Assistance
- Analytical Skills
- Teamworking Skills
- Details Orientated
- Information Management
- Customer Service
- Project Coordination
- Forecasting and planning
- Issue Resolution
Accomplishments
- Employee with Excellent Achievement Award from IMG Investment JSC.
- Achieved record-high client growth in 2022 by developing a comprehensive sales and marketing plan.
- Full-time Student Messina Scholarship from Seattle University
Certification
- IELTS 8.0 2022
- Certified Microsoft Office Specialist for Office Excel 2017
Honors Awards
- Employee with Excelent Achievement from IMG Investment JSC. 2019
- Full-time Student Messina Scholarship from Seattle University 2016 - 2018
- International Continuing Student Scholarship from Shoreline Community College 2014 - 2015
Personal Information
Gender: Female
References
Available upon request.
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Business Development Executive
KY NAM DEVELOPMENT AND INVESTMENT CO., LTD
04.2022 - Current
Senior Operation Executive
VNG CORPORATION (ZALO)
06.2021 - 03.2022
Co-founder
NAMATEA CO., LTD
01.2021 - 08.2023
Project Executive Cum Assistant to CEO
MODMO TECHNOLOGIES IRELAND., LTD
04.2020 - 04.2021
Personal Assistant to General Manager
IMG INVESTMENT JOINT STOCK COMPANY
11.2018 - 03.2020
Personal Assistant to Director of Investment
W FINANCIAL., LTD
05.2015 - 06.2016
MBA -
TORONTO METROPOLITAN UNIVERSITY
Bachelor of Arts - Double Major in Finance And Marketing
SEATTLE UNIVERSITY
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