Hanny Iheme

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• My role of a food service team member is to assist in preparing and serving food, ensuring cleanliness and hygiene standards, taking customer orders, operating cash registers, and maintaining a clean and organized dining area
• Prepared food orders to support waitstaff and other team members.
• Set up, restocked and cleaned dining are
• Cleaned tables, chairs, counters and floors after each shift
• Ensured proper portion control was maintained when serving customers
• Performed variety of duties related to food service
• Coordinated guest relations to boost satisfaction and brand loyalty
• Cleaned tables, chairs, counters and floors after each shift
• Displayed products in an attractive manner for merchandising purposes
• Prepared hot and cold beverages for customers following recipes accurately
• Assisted in setting up and stocking food service area with necessary items
• Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency

by effectively managing phone calls, emails, and walk-in clients.

• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.