Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Hanningtone Mutebi

Toronto,ON

Summary

Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. Driven Automotive Sales Associate focused on service, sales and quality. Number years of success in the industry. High-achieving Auto Sales Associate driven to maximize sales, customer satisfaction and bottom line profitability. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Car Accessories Salesman

Mutebi Auto Parts
10.2013 - 01.2023
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Responded to customer enquiries via telephone and email.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Located merchandise across various stores to address customer needs.
  • Increased business Number% in single quarter.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Automotive Technician

Automotive Technicians
06.2012 - 01.2023
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Forklift Driver

Bmk Company
12.2017 - 10.2018
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Communicated with floor managers to determine merchandise placement.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.

Education

Certificates - Motor Vehicle Mechanic Occupation

Directorate of Indurstral Training (DTI)
Kampala-Jjjnja Road
05.2019

Skills

  • Registration Paperwork
  • Registration Procedures
  • Staff Training
  • Special Assignments
  • Customer Service
  • Showroom Maintenance
  • Customer Interaction
  • Used Cars Familiarity
  • Vehicle Preparation
  • Delivering Vehicles
  • Price Negotiation
  • Purchasing
  • Register Opening and Closing
  • Goal-Driven
  • Meeting Sales Goals

Additional Information

Volunteered.

Dominion church in canada. (2256 sheppard avenue west).

Referee.

Mrs, Miriam kuteesa, Church operation manager. ±1 647 625 5717.


Bloor Central Church. 789 Dovercourt Road Toronto.

Referee.

Greg Peterson.

Community ministries coordinator.

416 436 0331

Timeline

Forklift Driver

Bmk Company
12.2017 - 10.2018

Car Accessories Salesman

Mutebi Auto Parts
10.2013 - 01.2023

Automotive Technician

Automotive Technicians
06.2012 - 01.2023

Certificates - Motor Vehicle Mechanic Occupation

Directorate of Indurstral Training (DTI)

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Hanningtone Mutebi