Hannia Urias
San Diego
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Parlor Doughnuts
North Park
03.2025 - Current
- Served food quickly for positive guest experiences.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated kitchen equipment, including ovens and fryers, with safety protocols.
- Followed recipes accurately to ensure consistent quality of menu items.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and brewing equipment efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Crew Member
Jersey Mike's Subs
San Diego
01.2024 - Current
- Operated kitchen equipment safely and efficiently for food preparation.
- Handled cash register transactions accurately during busy service periods.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained cleanliness of workstations and dining areas throughout shifts.
Tutor
Otay Ranch High School
San Diego
01.2024 - 06.2024
- Facilitated one-on-one tutoring sessions for diverse student groups.
- Focused on Spanish speaking students that Struggled with homework assignments
- Developed personalized lesson plans based on student needs and goals.
- Built strong interpersonal communication skills as well as patience.
- Collaborated with teachers to align tutoring with classroom objectives.
- Encouraged a positive learning environment through effective communication.
Education
Finance (In Progress) -
Grossmont College
El Cajon, CA06-2028
High School Diploma -
Otay Ranch High School
Chula Vista 06-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Responsible
- Reliable
- Attentive
- Charismatic
Languages
Spanish
Native/ Bilingual
Transportation
- Reliable transportation
References
- Destiny Frost (General Manager at Jersey Mikes)
Timeline
Crew Member
Parlor Doughnuts
03.2025 - Current
Crew Member
Jersey Mike's Subs
01.2024 - Current
Tutor
Otay Ranch High School
01.2024 - 06.2024
Finance (In Progress) -
Grossmont College
High School Diploma -
Otay Ranch High School