HANNIA MUNDO OLVERA
Toronto,Canada
Summary
Dynamic Office Remote Assistant with a proven track record at Smart Brisoft S.A.S, enhancing office operations through expert management of administrative tasks and fostering positive relationships. Excelled in leveraging MS Office and Google Workspace, alongside bilingual communication skills, to streamline processes, achieving efficiency and superior customer service. Demonstrates exceptional time management and problem-solving abilities. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
1
1
year of professional experience
Work History
Office Remote Assistant
Smart Brisoft S.A.S
12.2022 - 01.2024
- Assisted in the preparation of reports, presentations and correspondence
- Scheduled meetings, appointments and travel arrangements for staff members. Created agendas for meetings, took meeting minutes, distributed notes to attendees afterwards
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary
- Developed positive relationships with internal customers through effective communication techniques. Maintained positive working relationship with fellow staff and management
- Coordinated support to facilitate general office operations
- Good ability working individually and as team. Proactive and learner person
Office Assistant
Magical World Entertainment
09.2022 - 11.2022
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records. Answered phone calls and welcomed visitors to office
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times
- Assisted with special projects as needed by researching information on the internet or through other sources. Troubleshot office equipment, computer hardware and software issues
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget
- Completed work schedules, managed calendars and arranged appointments.
- Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
High School Degree With Adm. Assistant Degree -
Technical High School
Mexico07.2019
Skills
- Proficient in MS Office software, Google Workspace, knowledge of Quickbooks
- Strong sense of detail, multiple task and able to work in face paced environment
- Time management, meets targets and time lines for projects
- Strong work ethic
- Exceptional customer service
- Proactive
- Bilingual (English/Spanish)
- Efficiency-driven, decision-making, problem solving
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Remote Assistant
Smart Brisoft S.A.S
12.2022 - 01.2024
Office Assistant
Magical World Entertainment
09.2022 - 11.2022
High School Degree With Adm. Assistant Degree -
Technical High School
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