Hannara Bila
Toronto,Canada
Summary
Highly organized and dependable Accounting and Payroll graduate with a solid foundation in accounts payable functions, vendor relations and financial reporting. Adept at ensuring timely and accurate payment processing while maintaining compliance with company policies. Committed to professional growth and delivering reliable financial support in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounts Payable Administrator
RE/MAX Hallmark Realty Limited
North York, ON, Canada
05.2024 - Current
- Perform bank reconciliations and reconcile credit card statements
- Use RDC Deposit scanner for cheque deposits
- Record payments made through online bill payment systems
- Manage the review, coding and processing of invoices within the Accounts Payable department
- Use Excel to create import files for posting expense chargebacks
- Communicate professionally with realtors to resolve billing matters
- Data Entry: Record new loans and loan repayments
- Manage monthly federal income tax filings
- Collaborate with team members to enhance business solutions
- Adapt to changing business needs by realigning priorities and objectives
Cash Office Supervisor/Customer Service Representative
AJ and Ashley’s No Frills
North York, ON, Canada
09.2016 - 11.2025
- Prepare and check register tills
- Provide training to store employees covering areas such as cash handling procedures and security requirements
- Direct customer communication with appropriate department personnel and information to resolve inquiries and bolster customer satisfaction
- Process efficient and accurate cash, cheque, debit, and credit card payments using the Point-of-Sale system
- Troubleshoot and resolve issues with cash registers, card scanners and printers
Real Estate Receptionist
REMAX Premier Inc.
Toronto, ON, Canada
10.2023 - 05.2024
- Answer and direct incoming phone calls appropriately, provide point-of-need assistance to agents, ensuring customers' needs are met efficiently and positively
- Accurately perform appointment booking, confirming, time changing, cancelling etc.
- Draft documents based on the agent's request, including listing agreement, offers and terminating property
- Broker load listing into TRREB MLS and modify information accordingly
- Problem-solving and dealing appropriately with issues that arise in the performance of duties
Assistant Manager/Supervisor/Team Member
Tim Hortons
Toronto, ON, Canada
10.2021 - 01.2023
- Day-to-day supervision of all team members on the floor
- Organizing each shift using proper positioning to best take advantage of team member strengths
- Leading by example to ensure all team members work safely and productively
- Setting shift goals and objectives that align with the business's priorities
- Managing the flow of service throughout the shift
- Maintaining focus on hospitality, speed of service and order accuracy
- Completing daily logs
- Ensuring compliance with Health and Safety legislation
- Resolving customer complaints effectively to maintain the highest level of guest satisfaction
Education
Honours Bachelor of Business Administration (BBA) -
University of Guelph Humber
Etobicoke, ONAccounting & Payroll -
CDI College
North York, ON03.2024
Business - Accounting -
George Brown College
Toronto, ON01.2022
Skills
- Numerical skills
- Analytical skills
- Attention to detail
- Accuracy
- Proficiency in MS Office
- Cash office management
- Customer assistance
- Accounting Software Proficiency
- QuickBooks Online
- QuickBooks Desktop
- Sage 50
- Strong Organizational skills
- Time Management skills
- Communication skills
Certification
Standard First Aid & CPR (Level C), Certified 2023
Smart Serve Ontario - Certified, 2025
Payroll Compliance Practitioner - National Payroll Institute
- Completion March 2026
Timeline
Accounts Payable Administrator
RE/MAX Hallmark Realty Limited
05.2024 - Current
Real Estate Receptionist
REMAX Premier Inc.
10.2023 - 05.2024
Assistant Manager/Supervisor/Team Member
Tim Hortons
10.2021 - 01.2023
Cash Office Supervisor/Customer Service Representative
AJ and Ashley’s No Frills
09.2016 - 11.2025
Business - Accounting -
George Brown College
Honours Bachelor of Business Administration (BBA) -
University of Guelph Humber
Accounting & Payroll -
CDI College