Hannah Jean Galima
Edmonton,AB
Summary
Energetic Sales professional bringing expertise in product demonstrations and marketing resources. Personable and professional with 6 years of sales expertise. Frequently commended for building customer rapport and maintaining loyal client base.
Overview
7
7
years of professional experience
Work History
SALES PROMOTER
Emirates National Food LLC
Sharjah , UNITED ARAB EMIRATES
10.2023 - 11.2023
- Promoting Al Rawdah Fresh Chicken , Nuggets & Freshly bake Cake Rolls
- Promoting special deals and encouraged product purchases through effective communication and persuasion skills.
- Carried out sales promotions and merchandising of company products.
- Learned about company history and products to share detailed information with customers.
- Conversed with customers to assist in determining products and services best suited to meet needs, asking questions and suggesting complementary products.
- Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
- Planned and executed promotional events in order to increase product visibility.
- Managed and successfully controlled in-store sampling by preparing samples and interacting with customers.
- Assessed customer needs and promoted most relevant product features to increase sales.
SALES PROMOTER
HELLIUM MARKETING AGENCY, Carrefour Deira City Center
Sharjah , UNITED ARAB EMIRATES
06.2023 - 09.2023
- Greeting Customers and listening to what they want and need helping them to find the perfect diaper size for their Baby.
- Constantly building Product Knowledge and delivering this knowledge in engaging ways
- Delivering Product demonstration for customer to let them know about the benefits and features of the products that they are buying.
- Meeting Sales Target and submitting daily sales report.
- Promoting special deals and encouraged product purchases through effective communication and persuasion skills.
- Provided excellent customer service by answering questions, solving problems, and responding to inquiries.
- Delivered presentations to potential clients regarding the advantages of our products over competitors' offerings.
- Resolved customer complaints promptly and effectively while maintaining a professional attitude.
- Organized merchandise and cleared away trash or misplaced items within store department to facilitate smooth demonstration and shopping experience.
- Promoted products to increase brand awareness and sales.
SALES PROMOTER
IDEAL VISION
Sharjah , UNITED ARAB EMIRATES
05.2023 - 05.2023
- Representing the company Product
- Engaging actively to customer to encourage them to buy
- Serving free taste of samples for customers
- Maintain cleanliness and organized
- Submitting Daily sales report and providing feedbacks for product improvement.
SALES PROMOTER
YAM MARKETING, Carrefour Deira City Center
Sharjah , UNITED ARAB EMIRATES
05.2023 - 05.2023
- Approaching customers with a friendly demeanor
- Offering the new launch of product that you handling
- Encouraging them to try by discussing the features of the new product
- Giving out freebies to a successful customer purchased
- Gathering their details and contact information for sales reports
- Achieving daily sales target and submitting sales report.
- Managed inventory levels of promotional items at each store location according to demand trends.
- Built strong base of loyal customers through friendly interactions and professional engagement.
- Demonstrated products, highlighting features to address prospects' needs.
- Handled rejection professionally and maintained calm demeanor in difficult situations.
SALES PROMOTER
Veet Hair Removal Cream and Wax, HBMM, Carrefour Sharjah City Center
Sharjah , UNITED ARAB EMIRATES
03.2023 - 04.2023
- Greeting customers and introducing new launch product
- Develop a deep understanding of the cosmetic products including the features and benefits and ingredients
- Conduct product demonstrations, showcasing the application and results of the cosmetic
- Recommending complementary products and upsell additional items to enhance the customers shopping experience
- Gather feedbacks from customers about their preferences and experiences with the products
- Maintaining records of daily sales, interactions and customer feedbacks.
- Delivered presentations to potential clients regarding the advantages of our products over competitors' offerings.
- Generated daily reports on sales performance against targets set by management team.
- Developed sales strategies and tactics in order to maximize profits.
- Monitored competitor activity within the marketplace and reported back findings.
- Identified interested customers and engaged in conversation to explain product benefits.
- Resolved customer complaints promptly and effectively while maintaining a professional attitude.
- Analyzed consumer behavior patterns to identify potential sales opportunities.
- Allowed leads and prospects opportunity to try products before purchase by making samples available.
- Maintained accurate records of all sales transactions using a computerized system.
SALES PROMOTER
3M SCOTCH BRITE
Sharjah , UNITED ARAB EMIRATES
12.2022 - 02.2023
- Carried out sales promotions and merchandising of company products.
- Delivered presentations to potential clients regarding the advantages of our products over competitors' offerings.
- Assessed customer needs and promoted most relevant product features to increase sales.
- Promoted products to increase brand awareness and sales.
- Worked independently with minimal supervision, taking ownership for assignments.
- Built strong base of loyal customers through friendly interactions and professional engagement.
- Demonstrated products, highlighting features to address prospects' needs.
- Directed customer attention to products subject to discounts and specials, proactively bolstering sales of target products.
SALES PROMOTER
Arabian Concept Advertising Agency
Sharjah , UNITED ARAB EMIRATES
08.2022 - 11.2022
- Greeting and welcoming customers in a friendly manner
- Assisting them on which perfume/deo or body wash they like and suggesting them any other variants to boost sales
- Explaining product features to persuade customers to buy the product
- Keeping records of sales and counting opening and closing stocks
- Reporting low stocks level and assisting in restocking
- Actively promote and sell products to customers aiming to achieve sales target
- Submitting sales report through excel sheet.
FILING CLERK/TYPIST
Rukn Al Saham Orders Delivery Services
Sharjah
01.2022 - 08.2022
- Processing uae employment visa permits on time
- Handling all documentation tasks related to MOL and Immigration
- Follow up and ensure the timely renewal of legal documents such as visas ,Passports, Medical, Emirates id , etc
- Book appointment, ensure and coordinate medical, fingerprint and visa stamping of staff
- Assisting in resolving system or portal related issues and discrepancies
- Maintain physical and digital financial records and entering financial transactions into internal database
- Completing data entry tasks within established time frames
- Support in other administrative tasks
- Issuing invoices to customers and external partners
- Accurately inputting data and details into the system and excel
- Checking the status of the applicant and updating to the client
- Track all visa expiry dates and sends renewal instructions
- Preparing letters and other requested correspondence documents
- Maintains an electronic log and database of processed visas, passport, emirates id Insurances and labor card.
- Printed out hard copies of documents for distribution or archival purposes.
- Greeted visitors and scheduled appointments for staff members.
- Answered telephone calls and directed inquiries to appropriate personnel.
- Provided administrative support to office staff, including filing and organizing paperwork.
- Updated customer accounts in the database system promptly upon receipt of payment.
- Scanned documents into digital format for storage in computer systems.
- Sorted incoming mail according to departmental guidelines and distributed it accordingly.
- Organized files alphabetically or numerically to maintain a well-structured system of records.
- Provided customer service assistance by responding to questions via phone or email.
- Operated copy machines and fax machines to produce duplicates of documents as needed.
- Entered data into spreadsheets and databases accurately and efficiently.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Typed letters, memos, reports and other documents using Microsoft Word.
SALES REPRESENTATIVE/CASHIER
Day to Day Hypermarket International
Sharjah , UNITED ARAB EMIRATES
12.2019 - 12.2021
- Greeting customer and offering them assistance and asking them on which product they are looking
- In charge in all cosmetic areas refilling ,stocking and replenishing items
- Monitoring stocks and maintaining cleanliness of the shelf and good merchandising display
- Coordinating with supervisor and manager for product ordering
- Processing damages and receiving deliveries such as checking the quantity of the product received by model and checking the cost of it and making price as per manager instruction
- Operating cash register, scanning goods , processing card payments and returns
- Issue receipt/refunds/change to the customers correctly
- Process the payments by cash/credit card.
- Developed key customer relationships to increase sales.
BEAUTY ADVISOR
Ever Bilena Cosmetics Inc
Santiago , Philippines
08.2017 - 09.2019
- Greet customer upon their arrival
- Demonstrate proper used of make up and skincare products
- Cross-selling products to boost sales
- Identifying customer needs and recommend cosmetics and skincare products based on their preferences
- Ensuring proper presentation of the products on the podium
- Explaining to customers on how they will used the product
- Giving advise to customers on how to take care of their skin
- Informing customer on prices and special offers
- Replenishing stocks and maintain good product display
- Processing orders and receiving deliveries
- Processing damages and pull-out products
- Achieving monthly sales target
- Presenting product demonstration to customers to show the features and benefits of the products
- Submitting sales and inventory report.
SALES ASSOCIATE
Expressions Stationary Shop Inc
Santiago , Philippines
06.2016 - 07.2017
- Welcoming customer to the store and answering their queries
- Ensuring the high level of customer satisfaction through excellent sales service
- Assess customer needs and providing assistance and information on the product features
- Ensuring all stocks laid out and displayed in order to attract customers
- Maintaining knowledge about all stationary products
- Responsible of Gift wrapping as per customer orders.
Education
Bachelor of Science - Information Technology
Isabela State University
03-2015
Skills
- Problem-Solving
- Active Listening
- Merchandising and Promotions
- Product Demonstrations
- Upselling Strategies
- Customer Engagement
- Supervision and Leadership
- Calm Under Pressure
- Friendly, Positive Attitude
- POS Systems
- Cash Register Operation
- Currency Counting
- Merchandise Restocking
- Sales Expertise
- Inventory Control
- Order Packaging
- Product Knowledge
- Retail Merchandising
- Daily Reporting
- Customer Service Excellence
Languages
Timeline
SALES PROMOTER
Emirates National Food LLC
10.2023 - 11.2023
SALES PROMOTER
HELLIUM MARKETING AGENCY, Carrefour Deira City Center
06.2023 - 09.2023
SALES PROMOTER
IDEAL VISION
05.2023 - 05.2023
SALES PROMOTER
YAM MARKETING, Carrefour Deira City Center
05.2023 - 05.2023
SALES PROMOTER
Veet Hair Removal Cream and Wax, HBMM, Carrefour Sharjah City Center
03.2023 - 04.2023
SALES PROMOTER
3M SCOTCH BRITE
12.2022 - 02.2023
SALES PROMOTER
Arabian Concept Advertising Agency
08.2022 - 11.2022
FILING CLERK/TYPIST
Rukn Al Saham Orders Delivery Services
01.2022 - 08.2022
SALES REPRESENTATIVE/CASHIER
Day to Day Hypermarket International
12.2019 - 12.2021
BEAUTY ADVISOR
Ever Bilena Cosmetics Inc
08.2017 - 09.2019
SALES ASSOCIATE
Expressions Stationary Shop Inc
06.2016 - 07.2017
Bachelor of Science - Information Technology
Isabela State University
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