Hannah Abdul
Business Analyst
Calgary,AB
Summary
Certified and seasoned Business Analyst with 6+ years of broad experience in business operations, client management and new business development. Recognized as a creative thinker and collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Business Analyst
Carewest
Calgary , Canada
2022.02 - Current
- Apply honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Achieved 17% increase in employee satisfaction and13% uptick in new hire retention through effective process enhancements of existing HR application.
- Conduct interviews with key business users to collect information on business processes and user requirements.
- Develop roadmap for long and short-term work, manage prioritization and monitor the work to meet objectives.
- Execute analysis of risks and identified risk mitigation strategies.
- Map processes to holistically examine business flow and identify improvement opportunities.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
Business Analyst
Brenda Straford Foundation
Calgary , AB
2020.02 - 2022.01
- Interacted with internal customers to understand business needs and translate opportunities into requirements and project scope.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Improved new hire onboarding efficiency by implementing automated workflows, resulting in a 25% decrease in onboarding time for new employees.
- Executed analysis of risks and identified risk mitigation strategies.
- Utilized data visualization techniques to present and explain complex data sets.
- Generated ad-hoc reports to evaluate specific business requirements.
Project Support
Linkage Channels
Calgary , AB
2018.01 - 2020.02
- Provided administrative project support to project team and key stakeholders from origination through implementation.
- Supported projects planning and execution for enterprise-wide projects.
- Recommended short-term steps to achieve larger strategic goals.
- Identified delays in project completion and devised targeted solutions to complete goals on schedule.
Business Analyst
NBRRI
Lagos , Nigeria
2015.02 - 2017.09
- Led successful delivery of new payroll system for an organization with over 24,000 employees
- Collaborated with cross-functional teams to define project objectives, scope, and requirements
- Implemented process improvements that led to 37% increase in efficiency of payroll management, remuneration, and audit
- Worked closely with software development teams to ensure payroll systems met all business requirements
Education
Certificate - Data Analysis
Google
Canada 2023.03 - 2024.01
Bachelor of Science - Accounting
University of Abuja
Abuja 2004.01 - 2008.07
Skills
Business Process Improvement
Certification
Certified Business Analysis Professional (CBAP)
Timeline
Google Data Analytics Professional Certificate
2024-01
Certified Business Analysis Professional (CBAP)
2023-07
Certificate - Data Analysis
Google
2023.03 - 2024.01
Certified Scrum Master
2023-03
Business Analyst
Carewest
2022.02 - Current
Business Analyst
Brenda Straford Foundation
2020.02 - 2022.01
Project Support
Linkage Channels
2018.01 - 2020.02
Business Analyst
NBRRI
2015.02 - 2017.09
Bachelor of Science - Accounting
University of Abuja
2004.01 - 2008.07
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