Summary
Overview
Work History
Education
Skills
Certification
INTERNSHIPS
Timeline
Generic

HANNAH BARTHOLOMEW JAMES

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

South India International Education
Kottayam, Kerala
03.2021 - 09.2023
  • Act as a primary point of contact for international students seeking education opportunities abroad.
  • Provide personalized consultancy services to clients, understanding their academic backgrounds, career goals, and preferences.
  • Build and maintain strong relationships with educational institutions, immigration authorities, and other various departments in various countries

Logistics Manager

Razamatazz Events
Kochi, Kerala, India
07.2018 - 07.2020
  • Coordinate with vendors such as caters, florists, decorators, and rental companies to ensure timely delivery of goods and services.
  • Negotiate contracts, pricing, and terms with vendors to optimize cost-effectiveness while maintaining quality standards.
  • Maintained relationships with vendors to secure discounts, priority services, and favorable terms for future events.

Education

Diploma - Hospitality And Tourism Management

Southern Alberta Institute of Technology (SAIT)
08.2025

Master Of Travel And Tourism Management -

MG University

Bachelor Of Arts - Psychology, Sociology And Literature

Bangalore University

Skills

  • Excellent Communication
  • Problem-solving skills
  • Time Management
  • Performance Management
  • Multitasking and Organization
  • Customer Service

Certification

  • Pro Serve -for working at Liquor stores and bars.
  • ReelFacts- for working at Casinos.
  • Alberta Food Sanitation and Hygiene certification
  • WHMIS Certificate
  • IATA Certificate

INTERNSHIPS

Le Meriidien Kochi, Kerala, India- April 2017

  • Front Desk-Gaining experience in managing guest relations and providing excellent customer service.
  • Housekeeping-Learning about housekeeping standards and practices.
  • Food and Beverage-Understanding food safety and hygiene practices.
  • Human Resources-Learning about HR policies, procedures, and compliance requirements.

The Travel Company, Kochi, Kerala India- November 2016

  • Tour Operations -Learning about tour pricing, packaging, and sales strategies.
  • Customer Service and Sales-Responding to customer inquiries via phone, email, or chat.
  • Tour Guide-Learning about the history, culture, and attractions of tour destinations.

Timeline

Manager

South India International Education
03.2021 - 09.2023

Logistics Manager

Razamatazz Events
07.2018 - 07.2020

Diploma - Hospitality And Tourism Management

Southern Alberta Institute of Technology (SAIT)

Master Of Travel And Tourism Management -

MG University

Bachelor Of Arts - Psychology, Sociology And Literature

Bangalore University
HANNAH BARTHOLOMEW JAMES