Hannah Zilm
Sherwood Park,AB
Summary
Proven leader and dedicated team player with a track record of delivering high-quality service and achieving results. I enhanced child safety and promoted learning through engaging activities, demonstrating adaptability and a keen attention to detail. Skilled in organization and efficient in high-pressure environments, I excel in roles requiring hard work and positive collaboration.
Overview
4
4
years of professional experience
Work History
Flag Shop Employee
Flag Shop Edmonton
Edmonton, AB
06.2023 - Current
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance with regular cleaning and merchandise organization, attracting more customers.
- Maintained a clean and safe working environment by adhering to company policies and procedures, promoting a positive atmosphere for both employees and customers.
- Actively contributed ideas during team brainstorming sessions aimed at increasing efficiency or solving operational challenges.
Volunteer
Glory Lutheran Church
Sherwood Park, AB
09.2023 - 06.2024
- Assisted with special events and programs.
- Served Food to Church Members and Visitors
- Cleaned up after Events and Washed Dishes using Industrial Washer
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Babysitter
Charity Mitchell
Sherwood Park, AB
06.2020 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Volunteer
Bedford Village Sherwood Park
Linking Generations
09.2021 - 06.2022
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Education
High School Diploma -
Arch Bishop Jordan
Sherwood Park Alberta06.2026
Skills
- Kind and Respectful to Seniors
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
Languages
English
Native or Bilingual
Additional Information
- Grade Nine Honour's Student
- Grade Ten Honour's Student
- Driving Learners Permit
- Perfect Storm Cheer 2020-2023
- Salto Gymnatics : Gymnaestrada/Gymnastics 2014-2020
- Step By Step: Dance 2015-2017
- Sherwood Park Soccer Association 2011-2020
Timeline
Volunteer
Glory Lutheran Church
09.2023 - 06.2024
Flag Shop Employee
Flag Shop Edmonton
06.2023 - Current
Volunteer
Bedford Village Sherwood Park
09.2021 - 06.2022
Babysitter
Charity Mitchell
06.2020 - 09.2023
High School Diploma -
Arch Bishop Jordan