Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Winter

Bakersfield

Summary

Accomplished server and customer service representative with expertise in guest relations management and order accuracy. Committed to driving client satisfaction and operational excellence in high-volume settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Firehouse
Bakersfield
04.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed multiple tables efficiently, enhancing guest satisfaction and experience.
  • Assisted in training new servers on menu items and restaurant procedures.

.

Customer Service Representative

Ashli Healthcare
Bakersfield, CA
03.2024 - 04.2025
  • Provided exceptional customer support to enhance patient satisfaction and loyalty.
  • Resolved inquiries efficiently, ensuring timely follow-up and issue resolution.
  • Assisted in training new representatives, fostering a collaborative team environment.
  • Documented interactions accurately in CRM system to maintain comprehensive records.

Medical Scribe

Modern Aesthetics
Bakersfield, CA
04.2023 - 03.2024
  • Documented patient interactions and medical histories, ensuring accurate representation of clinical information.
  • Assisted healthcare providers with electronic health record management, enhancing workflow efficiency.
  • Organized and maintained patient records, facilitating timely access to essential information for clinical decision-making.
  • Reviewed and transcribed medical notes during consultations, improving documentation accuracy and consistency.

Assistant Spa Manager

Europhoria Med Spa
Bakersfield, CA
08.2018 - 04.2023
  • Led daily spa operations, ensuring exceptional service delivery and client satisfaction.
  • Trained and mentored staff on best practices in customer service and product knowledge.
  • Developed and implemented marketing strategies to enhance service visibility and attract new clients.
  • Streamlined appointment scheduling processes, improving overall efficiency and reducing wait times.

Education

Medical Assistant - Medical Assistant

Stepful College
Bakersfield, CA
04.2026

High School Diploma -

Bakersfield Christian
Bakersfield, CA
05.2011

Esthetician -

Milan Institute of Cosmetology
Bakersfield, CA
05.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Food running
  • High volume dining
  • Menu memorization
  • Sales expertise
  • Order accuracy
  • Supply restocking
  • Guest relations management
  • Inventory management
  • Order management
  • Liquor, wine, and food service
  • Point of sale (POS) system operations
  • Team leadership

Certification

Esthetician Certificate

Medical Assistant

Food handlers

California RBS Certificate

Timeline

Server

Firehouse
04.2025 - Current

Customer Service Representative

Ashli Healthcare
03.2024 - 04.2025

Medical Scribe

Modern Aesthetics
04.2023 - 03.2024

Assistant Spa Manager

Europhoria Med Spa
08.2018 - 04.2023

Medical Assistant - Medical Assistant

Stepful College

High School Diploma -

Bakersfield Christian

Esthetician -

Milan Institute of Cosmetology
Hannah Winter