Hannah Warren
Richmond,ON
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Coordinator
RE/MAX HALLMARK REALTY LTD
08.2018 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Provided clerical support, addressing routine, and special requirements.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Beauty Advisor
Shoppers Drug Mart
05.2019 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Education
Police Studies
Algonquin College
Ottawa, ON2016
Design Studies
Algonquin College
Ottawa, ON2015
Skills
- Office Administration
- Correspondence Management
- Client Relations
- Administrative Support
- Mail Handling
- Process Optimization
- Organizational skills
- Document management
Additional Information
Efficient with
- Microsoft Office
- Canva
- OREB
- WIX
- Nexone/ Faltour
- ShowingTime
Timeline
Beauty Advisor
Shoppers Drug Mart
05.2019 - Current
Office Coordinator
RE/MAX HALLMARK REALTY LTD
08.2018 - Current
Police Studies
Algonquin College
Design Studies
Algonquin College
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