Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Emerald Marketing Association (Herbology)
Modesto
06.2021 - 11.2022
Assisted customers in selecting herbal products and understanding benefits.
Maintained knowledge of current product lines and promotions for effective sales support.
Processed transactions accurately using point-of-sale systems.
Organized and stocked supply room and maintained cleanly environment.
Collaborated with team members to create appealing product displays.
Educated customers on product usage through demonstrations and informative discussions.
Managed inventory levels and restocked shelves as needed to ensure availability.
Helped customers find specific products, answered questions, and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Work Study Student
Modesto Junior College, Modesto
Modesto
08.2017 - 05.2020
Assisted Veterans and their dependents in utilizing their G.I. Bill Educational Benefits.
Scheduled appointments with veteran school counselors.
Maintained an organized filing system to ensure its currency and accuracy.
Assisted faculty with administrative tasks and scheduling events.
Provided support in maintaining student records and data entry.
Coordinated office supplies and managed inventory for daily operations.
Organized campus events to promote student engagement and involvement.
Facilitated communication between students and faculty regarding course information.
Implemented filing systems to enhance document retrieval processes.
Answered telephones, directed calls, and took messages.
Reviewed files, records and other documents to obtain information or respond to requests.
Typed, formatted and edited correspondence and other documents.
Operated photocopiers and scanners, facsimile machines and personal computers.
Copied, sorted and filed records of office activities and business transactions.
Computed, recorded and proofread data or reports.
Communicated with customers, employees and vendors to answer questions and address complaints.
Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Education
Certification Of Completion - Phlebotomist Certification
Phlebotomy Training Specialists
02.2026 - 03.2026
English Language, Business Administration
Modesto Junior College
Modesto, CA
08.2017 - 05.2020
Skills
Phlebotomy techniques
Customer service
Data entry
Communication skills
Hospitality and accommodation
Multi-tasking strength
Friendly and outgoing
Reliable and punctual
Building rapport
Policy and procedure adherence
Patient care
Medical records management
Butterfly needle technique
Laboratory procedures understanding
Blood collection techniques
Timeline
Certification Of Completion - Phlebotomist Certification