Hannah VanSickle
Calgary,Alberta
Summary
I am looking to utilize my passion for people, creativity, and charismatic personality. I want to continue growth and development with a company that has high standards and excellent teamwork.
I have been an experienced manager for over four years and provided excellent customer service for over eight years in two diverse environments. I was the youngest manager in the company which has enabled me to become adaptive in each circumstance. I pride myself in my ability to greet people where they are at and relate with them with respect, dignity & compassion. I believe the attitude you lead with is the attitude you should expect from employees. So in everything I do, I aim to do it with excellence.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Elevate Chiropractic
Calgary, AB
04.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed the daily operations of all assigned social media accounts.
- Maintained patient records and updated information in the electronic health record system.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Assisted chiropractors with treatments including setting up x-rays, spinal therapy & more.
- Provided exceptional customer service to ensure customer satisfaction.
Social Media Coordinator
Calgary Life Church
Calgary, AB
06.2021 - 06.2022
- Maintained daily calendars & planned daily office events.
- Developed and implemented a comprehensive social media strategy for the company's products and services.
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Monitored, analyzed, and reported on the performance of all social media activities using analytics tools.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
Photography Sales Manager
Xtreme Photo Services
Branson, Missouri , USA
01.2015 - 10.2019
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Greeted over 1,000 people a day and directed them to their seats in a orderly manner.
- Delivered high level of service to clients in effort to build upon relationships for future.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
High School Diploma -
Branson High School
USA05-2018
Skills
- Business & Staff Development
- Time Management
- Communication
- Charismatic & Personable
- Conflict Resolution
- Social Media
- Team Leadership
- Schedule Preparation
- Organization and Multitasking
- Customer Service Management
Volunteer Work
- Youth leader (12-18 year olds)
- Lead a toddlers classroom bieweekly
- On Hospitality teams
- Helps run kids programs
- Mission trip to Africa
Timeline
Assistant Manager
Elevate Chiropractic
04.2022 - Current
Social Media Coordinator
Calgary Life Church
06.2021 - 06.2022
Photography Sales Manager
Xtreme Photo Services
01.2015 - 10.2019
High School Diploma -
Branson High School
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