Hannah Vandenberg Clark
Abbotsford
Summary
Customer-focused professional with hands-on experience in the automotive industry, specializing in communication, scheduling, and administrative support. Known for providing a welcoming first point of contact, managing high-volume calls, and keeping accurate records in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Remote Sales Advisor
Autonow
01.2022 - 01.2025
- Create constant contact with potential customers via cold calls, lead generation and emails
- Assisting customers in their purchase by asking thorough questions through a needs assessment
- Investigate and resolve customer concerns promptly
Sales Advisor
The Honda Way
01.2022 - 01.2022
- Assisting customers in their purchase by asking thorough questions through a client intake meeting
- Maintaining communication between different departments to ensure each customer is satisfied in a timely manner
- Collaborating positively with peers and other staff members
- Preserving customer loyalty by responding quickly and completely resolving complaints.
Inventory Coordinator/Lot Manager
Vancouver Auto Liquidation Center
01.2020 - 01.2022
- Prioritizing different tasks between management, staff and customers to ensure a positive, operating work environment
- Maintaining communication with third-party automotive shops and vendors, keeping a steady flow of moving units to minimize reconditioning time
- Setting schedules, recording hours and delegating duties for lot staff
Lot Attendant
Pioneer Motors
01.2020 - 01.2020
- Collaborated with the sales team to produce time-critical results in a busy environment
- Updating and maintaining databases, tracking and improving as needed daily
- Computer skills including Microsoft Excel, Aim Experts, CRMs, and others
Education
Paralegal Studies -
Vancouver Career College
Vancouver06.2026
High School Diploma - undefined
Rick Hansen Secondary School
Abbotsford, BC06.2020
Skills
- Standard First Aid w CPR-C & AED
- Client Communication & Relationship Management – Managing inquiries, conducting needs assessments, and providing clear, professional updates
- Technical Proficiency – knowledgeable in Microsoft Office, Clio, and database management
- Document Preparation & Accuracy – Creating and updating records, contracts, schedules, and reports with strong attention to detail
- Time & Task Prioritization – Managing competing priorities in fast-paced environments to meet deadlines
- Process Optimization – Identifying and improving workflow for efficiency
- Cross-Department Collaboration – Coordinating between multiple parties to achieve goals
- Conflict Resolution – Handling disputes and concerns quickly and professionally to preserve relationships
Timeline
Remote Sales Advisor
Autonow
01.2022 - 01.2025
Sales Advisor
The Honda Way
01.2022 - 01.2022
Inventory Coordinator/Lot Manager
Vancouver Auto Liquidation Center
01.2020 - 01.2022
Lot Attendant
Pioneer Motors
01.2020 - 01.2020
High School Diploma - undefined
Rick Hansen Secondary School
Paralegal Studies -
Vancouver Career College