Hannah Turner
Cambridge
Summary
Dynamic professional with extensive experience at Remax Twin City Realty Inc., excelling in customer service and data entry. Proven ability to streamline transaction processes and enhance client satisfaction. Recognized for attention to detail and effective problem-solving, contributing to a collaborative team environment. Adaptable to new changes, ensuring seamless operations in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
Real Estate Deals Administrator
Remax Twin City Realty Inc.
03.2022 - Current
- respond and sort through emails from agents, outside brokerages and lawyer offices
- answer phone calls in a timely manner, give answers or direct the call to someone who can handle the request
- enter new transactions and paperwork into Nexone
- move deals from Nexone to Lonewolf
- send commission invoices and lawyer letters once deal is firm to other brokerages/lawyer offices via Lonewolf
- help any agent in the office with questions on transactions or paperwork
- banking, deposit commission, deposit, expense cheques visiting bank and on machine in office
Customer Service Representative
Dufferin Aggregates
08.2018 - 02.2022
- Answered phone call requests for Material
- Took orders from customers which includes searching for the closest aggregate pit for the material, priced and gave a eta for time on that delivery
- Resolved any issues the customer may have had with material or delivery service
- Stayed in contact with customers if Material/Truck was running early or late for Delivery
- Scale house experience; move the trucks in and out of the pit, including scaling the truck in for material, calling it out to the loader and ticketing truck upon leaving
Front Desk Administrator
Remax Twin City Realty Inc.
2015 - 08.2018
- managed front desk operations, answering phone call, greeting clients and directing them to the correct agent
- answered phone calls, directing clients to agents, booking showings/changes/cancellation on properties
- check new listing paperwork, enter listing, Suspend, Cancel listing on Matrix
- design Feature sheets for agent for Open Houses
- trained new staff on front desk procedures, paperwork and day to day tasks
Education
Graduate Certificate - General Arts And Science - Option Health
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None04-2013
Skills
- Customer service
- Data entry
- Attention to detail
- Positive to any New Changes
- Works well with others
- Problem-solving
Timeline
Real Estate Deals Administrator
Remax Twin City Realty Inc.
03.2022 - Current
Customer Service Representative
Dufferin Aggregates
08.2018 - 02.2022
Front Desk Administrator
Remax Twin City Realty Inc.
2015 - 08.2018
Graduate Certificate - General Arts And Science - Option Health
Conestoga College Institute of Technology And Advanced Learning
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