Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Tracy

La Mesa

Summary

Reliable and upbeat cheese clerk, successful at promoting customer loyalty, satisfaction, and purchases with creative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and strong work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cheese Clerk

Bougie's Cheese Shop
12.2024 - Current
  • Took customer orders at counter, cut, labeled and wrapped to prepare products for sale.
  • Handled dairy/deli sections of 100+ products by maintaining section cleanliness, product rotation and displays.
  • Answered telephone to offer friendly, helpful service to customers.
  • Reviewed and processed daily charcuterie orders on time for customers.

Senior Caregiver

Lively
07.2023 - 01.2024
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Maintained accurate documentation of patient care activities for regulatory compliance purposes.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Offered companionship and kindness to elderly patients.

Laundry Attendant

Easy Breezy Laundromat
09.2022 - 07.2023
  • Collected 200+ lbs of soiled linens and clothing daily
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Supported accurate records by recording laundry and dry-cleaning processes and transactions.

Customer Service Representative

Freshly Folded
11.2020 - 12.2021
  • Responded to daily customer requests by phone/email for products, services, and company information.
  • Delivered exceptional customer service to every customer with extensive knowledge of services, and creating welcoming, positive experiences.
  • Trained staff on operating procedures and company services.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

High School Diploma -

Charter School of San Diego

Skills

  • Elderly care
  • Daily living assistance
  • Basic housekeeping
  • Upselling products
  • Merchandising strategies
  • Food safety practices
  • Zendesk proficiency
  • Training and mentoring

Certification

  • Certified Food Handler
  • Responsible Beverage Service Certified

Timeline

Cheese Clerk

Bougie's Cheese Shop
12.2024 - Current

Senior Caregiver

Lively
07.2023 - 01.2024

Laundry Attendant

Easy Breezy Laundromat
09.2022 - 07.2023

Customer Service Representative

Freshly Folded
11.2020 - 12.2021

High School Diploma -

Charter School of San Diego

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Hannah Tracy