Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hannah Sykes

Barrie,ON

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in handling cash, customer service, and front-desk management. Goes above and beyond to serve guests and promote loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residence Assistant

Nipissing University
North Bay, ON
03.2024 - 04.2025
  • Held office hours each week to provide one-on-one assistance to students in need.
  • Provided guidance and support to students in their daily lives.
  • Communicated regularly with faculty members regarding student progress and needs.
  • Responded promptly to emergency situations in accordance with established protocols.
  • Participated in staff meetings and training sessions related to residence life initiatives.
  • Assisted with administrative tasks such as filing paperwork, responding to emails, and processing applications.
  • Managed budgeting for programming initiatives within the residence hall.

Inclusion Counselor

City of Barrie
Barrie, ON
03.2023 - 09.2024
  • Created positive learning environments through use of research-based instructional strategies that promoted inclusionary practices.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Developed individualized behavior management plans for campers with special needs.

Crew Member

Wendy's
Barrie, ON
12.2021 - 06.2023
  • Checked expiration dates on all products before serving them to customers.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Some College (No Degree) - Social Work

Nipissing University
North Bay, ON

Skills

  • Crisis intervention
  • Behavior management
  • Case management
  • Student support
  • Conflict resolution
  • Record keeping
  • Communication skills
  • Administrative tasks
  • Daily living assistance
  • Academic support
  • Behavior monitoring
  • Client relationship management
  • Progress documentation
  • Multitasking Abilities
  • Office administration
  • Cash handling
  • Front office management

Certification

  • First Aid & CPR Certification
  • High FIVE Training
  • SAFE Talk Certification

References

References available upon request.

Timeline

Residence Assistant

Nipissing University
03.2024 - 04.2025

Inclusion Counselor

City of Barrie
03.2023 - 09.2024

Crew Member

Wendy's
12.2021 - 06.2023

Some College (No Degree) - Social Work

Nipissing University

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Hannah Sykes