Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Hannah Strickland

Winnipeg,MB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pool Technician

Pool Pros
04.2021 - 10.2023
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Educated customers in proper pool operation and maintenance.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.

Server

Assiniboine Park Conservancy
08.2020 - 05.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Phone Operator/Server

Sorrento's Bar & Pizzeria
03.2020 - 08.2020
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Used company's paging system to immediately contact specific personnel.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Maintained accurate directory of all personnel and phone extensions.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Solved customer inquiries regarding products, orders and account balances quickly to meet service targets.

Supervisor

Freshii
10.2018 - 03.2020
  • Maintained compliance with company policies, objectives, and communication goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Line Cook

Princess Auto Field
06.2018 - 10.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Grilled meats and seafood to customer specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Emergency Medical Responder

Canadian Red Cross
09.2023

High School Diploma -

École Secondaire Kelvin High School
Winnipeg, MB
06.2021

Childbirth

Birth Roots
Winnipeg, Canada
06.2021

Skills

  • Safety Procedures
  • Water Testing
  • Plumbing Repairs
  • Pump Maintenance
  • Table Bussing
  • Beverage Preparation
  • Table Setting
  • Guest Engagement
  • Bilingual French
  • First Aid/CPR Level 4 (2023)
  • Flexiable & Adaptable
  • Organized

Certification

  • Responsible Cannabis Retail(Smart Choices)
  • Responsible Alcohol Service (Smart Choices)
  • Computer Fundamentals (Robertson College)

Volunteer

Canada Games 2017, Summer of 2017- Dancer

  • Learned Dance pieces
  • Danced in Open and Closing Ceremonies

Masterworks Dance Studio, Sept 2016 to 2019 - Assistant Dance Teacher

  • Taught Children Dance
  • Organized
  • Choreographed Small dance routines for practice
  • Discipline children as needed
  • Communicated with parents

Folk Festival 2019,2023,2024, July 8th to the 14th

  • Line Cook in the kitchen
  • Played with children in the family area
  • Enviro picked up and sorted trash
  • Cut and prepped food for volunteers

Timeline

Pool Technician

Pool Pros
04.2021 - 10.2023

Server

Assiniboine Park Conservancy
08.2020 - 05.2021

Phone Operator/Server

Sorrento's Bar & Pizzeria
03.2020 - 08.2020

Supervisor

Freshii
10.2018 - 03.2020

Line Cook

Princess Auto Field
06.2018 - 10.2019

Emergency Medical Responder

Canadian Red Cross

High School Diploma -

École Secondaire Kelvin High School

Childbirth

Birth Roots
  • Responsible Cannabis Retail(Smart Choices)
  • Responsible Alcohol Service (Smart Choices)
  • Computer Fundamentals (Robertson College)
Hannah Strickland