Hannah Steeves
Moncton
Summary
Dynamic and results-driven Store Manager with proven expertise at enhancing customer satisfaction and maintaining inventory accuracy. Skilled in problem-solving and multitasking, I excel in fostering positive customer relationships while ensuring compliance with cash handling policies. Proficient in L-Boss software, I consistently drive operational efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
Cookes Quik Mart
01.2017 - Current
- Provide a positive customer experience by greeting customers, answering questions and helping them find products as requested
- Manage transactions by scanning items, collecting payments (cash or card), issuing receipts, and ensuring accurate pricing,
- Maintain inventory accuracy and manage stock levels in a medium-volume retail environment
- Accurately count and reconcile cash at the end of each work shift ensuring the total amount matches the recorded sales
- Ensure employees are paid correctly based on hours worked in accordance with all regulatory procedures
- Clean and organize, check stock levels and place orders in preparation for the next shift.
- Proficient in L-Boss which is a comprehensive software that controls pricing
Sales Associate
Bath and Body Work Canada
10.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Hillsborough Irving
11.2012 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Stocking displays based off a photograph reference
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Biology
NBCC Online
Moncton, NB04-2024
High School Diploma -
Riverview High School
Riverview06-2016
Skills
- Problem-solving
- Friendly and positive
- Multitasking and organization
- Store opening and closing
- Customer service management
Languages
English
Full Professional
Timeline
Store Manager
Cookes Quik Mart
01.2017 - Current
Sales Associate
Bath and Body Work Canada
10.2016 - 12.2016
Cashier
Hillsborough Irving
11.2012 - 10.2016
No Degree - Biology
NBCC Online
High School Diploma -
Riverview High School
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