Organized professional with expertise in beverage creation and customer service. Recognized for maintaining cleanliness and efficiency in the workplace. Proven skills in inventory management and cash handling.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bell Jar
05.2024 - 05.2025
Optimized branding and marketing via curated Instagram and Tik Tok posts.
Assessed customer needs and utilized suggestive selling to drive sales.
Achieved monthly sales targets through effective strategies and in-depth product knowledge.
Shift Lead/ Barista
Priscilla's Gourmet Coffee, Tea and Gifts
09.2023 - 05.2025
Executed store opening and closing procedures; balanced tills.
Ensured clean and organized workspace; met safety standards consistently.
Trained and mentored new staff to enhance team performance.
Delivered high-quality customer service in fast-paced setting, serving approximately 300 customers per shift.
Barista/ Bartender
Publik Ed's
08.2022 - 05.2023
Assisted in café operations including food prep and table service as needed.
Developed seasonal beverage menu, boosting interest and sales during holidays.
Served beer and wine per Utah state alcohol laws.
Food Runner
Crack Shack
12.2021 - 06.2022
Managed high-pressure situations calmly during peak hours.
Executed multiple tasks simultaneously, prioritizing for productivity.
Enhanced customer satisfaction by promptly delivering orders and communicating with kitchen staff.
Shift Lead/Lead Barista
Dolcetti Gelato
01.2021 - 08.2021
Processed cash and credit transactions using POS software.
Optimized inventory management to reduce waste and boost profits.
Managed employee conflicts to uphold positive work environments.