Hannah Sousa

• Maintained accurate records of patient's medical history, treatments provided and changes in the patient's condition.
• Educated patients regarding proper oral hygiene practices including brushing, flossing and nutrition counseling.
• Conducted thorough assessments of each patient's oral health status using visual inspection, palpation and probing techniques.
• Performed diagnostic tests such as x-rays, oral cancer screenings and periodontal charting.
• Removed plaque and tartar from teeth, performing periodontal debridement and root planing when required.
• Educated patients on oral care needs and treatment options, recommending products for at-home use.
• Sharpened, sterilized, and selected instruments to maintain instrumentation for dental hygiene treatment.

• Completed debridement to remove plaque and tartar buildup and prevent tooth decay and gum disease.
• Performed dental radiographs for accurate diagnosis and planning of treatments.
• Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
• Worked in collaboration with dentists to develop and implement personalized care plans for dental patients.
• Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.

• Orchestrated the scheduling of 20+ appointments daily, to maximize customer satisfaction, efficacy and company revenue goals.
• Facilitated smooth front desk operations by verifying insurance information and managing patient records, contributing to a seamless patient experience and error- free billing.
• Implemented a proactive communication system that reminded patients of upcoming appointments leading to a significant reduction in patient no shows.