HANNAH Smith
Port Hueneme
Summary
Energetic, hardworking customer service professional committed to providing high-quality service and developing customer relationships through strong communication and transaction accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Work Study/Financial Aid Assistant
Texarkana College
01.2024 - 07.2024
- My tasks included greeting students and assisting them with any questions they had about their financial aid as well as over the phone.
- I would assist my managers with any paperwork they needed filed or transferred to somebody else.
Data Entry
Bakers Body Shop
08.2021 - 08.2023
- My tasks included when, on site, to greet the customers, get basic information and input into Quickbooks and Mitchell Connect.
- Order parts, process returns, make bank deposits and reconcile accounts.
- If needed also make payroll deposits to include EFTPS, AR State and Sales Tax.
- I do these in person or remotely.
- I also update their social media and answer their messenger account.
Server/To Go Order Cashier
Olive Garden
03.2022 - 03.2023
- My tasks included greeting customers, seating customers and coordinating server's schedule.
- I would take orders and communicate with the kitchen staff.
- Received incoming to-go orders and ensured accuracy.
- Communicate with customers' expectations and address concerns.
- Took payments both as a server and a to-go order specialist to ensure proper payment and provide change if necessary.
Education
High School -
HOOKS HIGH SCHOOL
12.2023
Kinesiology
UNT COLLEGE
12.2023
Health Science, LVN Nursing Program
TEXARKANA COLLEGE
01.2024
ST MICHAEL VOLUNTEER PROGRAM
06.2023
Skills
- BLS certified
- Exceptional customer service skills
- Can lift up to 30 lbs
- BLS provider certified
- Microsoft proficient
- Problem-solving abilities
- Cashier experience
- Data entry
- Lifeguard experience
Certification
BLS Certified (07/2024 - 07/2026)
Timeline
Work Study/Financial Aid Assistant
Texarkana College
01.2024 - 07.2024
Server/To Go Order Cashier
Olive Garden
03.2022 - 03.2023
Data Entry
Bakers Body Shop
08.2021 - 08.2023
High School -
HOOKS HIGH SCHOOL
Kinesiology
UNT COLLEGE
Health Science, LVN Nursing Program
TEXARKANA COLLEGE
ST MICHAEL VOLUNTEER PROGRAM