Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HANNAH Smith

Port Hueneme

Summary

Energetic, hardworking customer service professional committed to providing high-quality service and developing customer relationships through strong communication and transaction accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Work Study/Financial Aid Assistant

Texarkana College
01.2024 - 07.2024
  • My tasks included greeting students and assisting them with any questions they had about their financial aid as well as over the phone.
  • I would assist my managers with any paperwork they needed filed or transferred to somebody else.

Data Entry

Bakers Body Shop
08.2021 - 08.2023
  • My tasks included when, on site, to greet the customers, get basic information and input into Quickbooks and Mitchell Connect.
  • Order parts, process returns, make bank deposits and reconcile accounts.
  • If needed also make payroll deposits to include EFTPS, AR State and Sales Tax.
  • I do these in person or remotely.
  • I also update their social media and answer their messenger account.

Server/To Go Order Cashier

Olive Garden
03.2022 - 03.2023
  • My tasks included greeting customers, seating customers and coordinating server's schedule.
  • I would take orders and communicate with the kitchen staff.
  • Received incoming to-go orders and ensured accuracy.
  • Communicate with customers' expectations and address concerns.
  • Took payments both as a server and a to-go order specialist to ensure proper payment and provide change if necessary.

Education

High School -

HOOKS HIGH SCHOOL
12.2023

Kinesiology

UNT COLLEGE
12.2023

Health Science, LVN Nursing Program

TEXARKANA COLLEGE
01.2024

ST MICHAEL VOLUNTEER PROGRAM
06.2023

Skills

  • BLS certified
  • Exceptional customer service skills
  • Can lift up to 30 lbs
  • BLS provider certified
  • Microsoft proficient
  • Problem-solving abilities
  • Cashier experience
  • Data entry
  • Lifeguard experience

Certification

BLS Certified (07/2024 - 07/2026)

Timeline

Work Study/Financial Aid Assistant

Texarkana College
01.2024 - 07.2024

Server/To Go Order Cashier

Olive Garden
03.2022 - 03.2023

Data Entry

Bakers Body Shop
08.2021 - 08.2023

High School -

HOOKS HIGH SCHOOL

Kinesiology

UNT COLLEGE

Health Science, LVN Nursing Program

TEXARKANA COLLEGE

ST MICHAEL VOLUNTEER PROGRAM

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HANNAH Smith