Hannah Slessor
Roseneath,ON
Summary
Organized and dedicated Administrative Assistant and an experienced restaurant Server with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Education Administrative Assistant
Alderville First Nation
03.2022 - 08.2024
- Maintained office and academic records
- Assisted with coordinating team meetings
- Delivered various supply runs for all offices - main, elementary, and secondary
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
ECE Trainee
Alderville First Nation
10.2021 - 03.2022
- Engaging on-the-job training with children and Registered ECE's
- Participated in guided play with children from the infant room to the toddler room
- Observed each child to ensure play and teaching were catered to their needs
- Efficiently followed dietary restrictions for each child
- Provided daily reporting for parents/guardians
- Collaborated with team to deliver various programming for different age groups.
Server/Bartender
Beamish House Pub
06.2020 - 07.2021
- Maintained a clean and presentable restaurant
- Delivered food promptly to patrons
- Suggested beverage items to compliment meals
- Completed side duties to ensure smooth work experience
- Kept communication open and clear among fellow staff and management.
- Bussed and reset tables to keep dining room and work areas clean.
Barista
Starbucks ONroute
02.2021 - 05.2021
- Maintained a presentable front counter with frequent cleaning and organizing
- Received and processed customer payments
- Put away and displayed merchandise at store front.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Server/Bartender
Boston Pizza
08.2017 - 03.2020
- Delivered genuine hospitality
- Checked with guests upon delivery of food to ensure satisfaction
- Set and bussed tables as needed
- Provided extra service when customers requested special instructions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Arts - Psychology
Trent University
Peterborough, ON04.2030
Early Childhood Education -
Sir Sanford Fleming College
Peterborough, ON04.2016
Secondary School Diploma -
Cobourg District Collegiate Institute West
Cobourg, ON06.2015
Skills
- MS Office Suite
- Punctual
- Personable
- Detail oriented
- Asks for feedback
- Strong organization
- Administrative Support
- Customer Service
- Meeting planning
- Strong communication - written and oral
- Motivated and adaptable with a strong work ethic
- Eager to develop and learn new skills
Accomplishments
- Completed Standard First Aid and CPR/AED, Level 'C' (September 2021)
- Food Handlers Certificate (May 2017)
- Smart Serve Certificate (March 2016)
References
References available upon request
Timeline
Education Administrative Assistant
Alderville First Nation
03.2022 - 08.2024
ECE Trainee
Alderville First Nation
10.2021 - 03.2022
Barista
Starbucks ONroute
02.2021 - 05.2021
Server/Bartender
Beamish House Pub
06.2020 - 07.2021
Server/Bartender
Boston Pizza
08.2017 - 03.2020
Bachelor of Arts - Psychology
Trent University
Early Childhood Education -
Sir Sanford Fleming College
Secondary School Diploma -
Cobourg District Collegiate Institute West
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