Hannah Sena
Edmonton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Sales Associate
Urban Behaviour
2023.07 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Mye's Ribs Filipino Kitchen
2023.01 - 2023.04
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Part-Time Caterer
Maharaja Banquet Hall
2021.06 - 2022.09
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Cleaned and organized kitchen stations to promote team efficiency.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Part-Time Babysitter
Own Business
2019.07 - 2020.03
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Part-Time Commercial Cleaner
Wow Filipino Company
2018.09 - 2019.04
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Emptied wastebaskets to transport trash and waste to disposal area.
Education
No Degree - Pharmacy Assistant
Brookes College
Calgary, AB06.2025
High School Diploma -
Blessed Oscar Romero Catholic High School
06.2023
Skills
- Sales Development
- Customer Needs Assessment
- Stocking and Receiving
- Upselling
- Client Account Management
- Reliable and punctual
Languages
English
Timeline
Sales Associate
Urban Behaviour
2023.07 - Current
Cashier
Mye's Ribs Filipino Kitchen
2023.01 - 2023.04
Part-Time Caterer
Maharaja Banquet Hall
2021.06 - 2022.09
Part-Time Babysitter
Own Business
2019.07 - 2020.03
Part-Time Commercial Cleaner
Wow Filipino Company
2018.09 - 2019.04
No Degree - Pharmacy Assistant
Brookes College
High School Diploma -
Blessed Oscar Romero Catholic High School
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