Hannah Reaves

• Oversaw daily operations of the after-school program, ensuring smooth transitions, safety, and engaging activities for students.
• Supervised, trained, and supported team members to maintain a consistent and nurturing Waldorf-inspired environment.
• Designed and implemented creative, hands-on activities rooted in Waldorf principles, including arts, nature, storytelling, and movement.
• Managed classroom behavior using empathy-based and restorative approaches, promoting emotional well-being and social growth.
• Coordinated communication between staff, school administration, and parents regarding student needs, incidents, and progress.
• Maintained program organization, attendance tracking, scheduling, and compliance with district and safety regulations.
• Provided leadership during high-stress moments, resolving conflicts and ensuring a calm, supportive atmosphere for students and staff.
• Built strong relationships with students, offering individualized guidance and mentorship.

Sacramento, CA

• Led daily after-school programming for elementary and middle-school students in a Waldorf-inspired environment.
• Supervised staff and supported a positive, collaborative team culture.
• Created and facilitated hands-on activities aligned with Waldorf principles, including arts, nature-based projects, movement, and imaginative play.
• Maintained a safe, nurturing environment by managing student behavior with patience, empathy, and consistency.
• Communicated with parents and guardians about student needs, progress, and daily experiences.
• Organized transitions, snack times, outdoor play, and quiet indoor activities to support student rhythm and well-being.
• Ensured compliance with school policies, safety standards, and attendance procedures.
• Provided individualized support to students needing emotional or behavioral guidance.

• Implemented behavioral intervention plans for children with developmental challenges.
• Collected and documented data on client behavior for analysis.
• Assisted in creating individualized treatment plans with the clinical team.
• Engaged children in therapeutic activities to promote social skills development.
• Monitored progress and adjusted strategies based on client responses.
• Collaborated with parents to reinforce techniques used during sessions.
• Maintained a safe and supportive environment during therapy sessions.
• Participated in staff training to enhance knowledge of behavioral techniques.
• Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
• Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
• Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
• Supported clients in developing self-help skills such as dressing, toileting, eating independently .
• Encouraged positive behavior by providing rewards or praise for desired behaviors.
• Monitored client's progress towards identified goals through data collection and analysis.
• Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
• Applied proven strategies to positively affect client behaviors.
• Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
• Identified and addressed individual problems using clinical team recommendations and solutions.
• Understood autism spectrum disorder, associated behaviors and optimum treatments.
• Exercised confidentiality and discretion to maintain HIPAA requirements.
• Cultivated relationships with fellow staff members to enhance team collaboration.
• Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
• Planned and implemented individualized interventions as part of behavior treatment plans.
• Assisted in the development of communication systems using visual supports such as picture exchange systems.
• Assisted with building life and social skills useful for everyday activities and interactions.
• Attended review, progress and clinical team meetings.
• Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
• Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
• Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
• Reviewed data and progress reports with management and specialists to strategize program improvements.
• Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
• Attended workshops and seminars related to Autism Spectrum Disorder and ABA best practices.
• Participated in continuing education and in-service training to advance skills.
• Collaborated with families to provide support strategies for home-based interventions.
• Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
• Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
• Educated families about ABA principles so they can effectively implement them at home.
• Completed daily client rounds and tracked client movements.
• Developed activity plans and instructional materials to assist with treatment.
• Developed individualized treatment plans for each client that included goals and objectives.
• Assisted in the implementation of crisis intervention protocols when needed.
• Assisted patients improve social relationships and engagement.
• Influenced patients' behavior with interaction, counseling or instruction.
• Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
• Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
• Developed basic strategies to promote patient safety, wellness and independence.
• Aided patients in performing activities of daily living.
• Restrained violent or suicidal patients using approved verbal or physical techniques.
• Collaborated with doctors, psychologists or therapists in working with patient treatments.
• Conducted hypodermic injections following hospital procedures.
• Accompanied patients to medical and counseling appointments.
• Recorded patients' health metrics using thermometers or blood pressure gauges.
• Administered oral medications following physician's prescriptions and instructions.
• Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
• Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
• Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
• Instructed new employees on protocols to use when interacting with psychiatric patients.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with menu selections and dietary preferences.
• Maintained cleanliness and organization of dining and service areas.
• Handled cash, credit, and debit transactions accurately.
• Collaborated with team members to ensure timely service delivery.
• Resolved customer complaints professionally and effectively.
• Stocked supplies and ingredients to support kitchen operations.
• Followed health and safety procedures in food handling practices.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Collected payments and provided accurate change.
• Greeted customers and answered any questions they had about the store's products and services.
• Performed other duties as assigned by management.
• Stocked shelves with merchandise when needed.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Processed sales transactions to prevent long customer wait times.
• Learned roles of other departments to provide coverage and keep store operational.
• Followed company security procedures for handling large sums of money.
• Answered customer inquiries regarding store policies and procedures.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Balanced daily transactions on a computerized point-of-sale system.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Helped with purchases and signed customers up for rewards program.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Conducted price checks for special orders or discounts as requested by customers.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Discounted purchases by scanning and redeeming coupons.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Used suggestive selling techniques to promote add-on sales.