Hannah Pollard

• Processed and tracked inventory using company software and scanning devices
• Maintained organized records and prepared shipments for distribution
• Ensured a clean and efficient warehouse environment

• Served as the first point of contact for customers, assisting with check-in and check-out for long-term parking stays
• Answered phone calls and in-person questions, providing clear and professional guidance
• Handled reservations, processed payments, and issued receipts with accuracy
• Assisted customers with directions, lost items, and special requests to ensure a positive experience
• Maintained front desk records and monitored customer accounts for accuracy
• Balanced customer service with administrative tasks, ensuring smooth daily operations
• Demonstrated strong multitasking, organization, and problem-solving in a fast-paced environment

• Greeted and checked in customers for grooming appointments, answering basic questions about services

• Assisted with bathing, drying, brushing, ear cleaning, and nail checks for pets

• Monitored animal safety and comfort during grooming sessions while keeping customers informed

• Helped maintain accurate appointment schedules and assisted with organizing client records

• Maintained cleanliness of grooming salon and kennels to ensure a safe environment

• Built strong customer service skills through regular interaction with pet owners and staff

• Gained hands-on experience under the guidance of a salon manage

Facilitated therapy group meetings to promote open discussions and connection among participants. Coordinated scheduling for multiple group sessions to ensure attendance. Provided individual guidance during one-on-one sessions, addressing specific needs of participants. Supported individuals in navigating personal challenges through active listening and advice.