Hannah Parker
Mississauga,ON
Summary
Adaptable student with almost 5 years of overall work experience and roughly 3 years of retail exposure. Over the years, I have shown extensive knowledge of customer service and company dedication. I am aiming to leverage these abilities to successfully fill whatever role you need me too. Frequently praised as proactive by my peers, I can be a reliable and valuable employee during my time at your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tea Guide/Sales Associate
DavidsTea
10.2022 - Current
- Accurately manages cashflow operations totaling $1000-$4000 per shift
- Develops strong interpersonal skills to effectively communicate with customers and coworkers
- Optimizes work flow by maintaining a clean and organized workplace
- Builds knowledge of product lines to provide accurate information regarding features, pricing, and benefits
- Resolves customer disputes quickly while maintaining professionalism at all times
- Uses POS system to process sales and refund transactions
Sales Associate
Jameson Pool and Spa
09.2020 - 09.2022
- Greeted customers and engaged in conversation to assess needs
- Described merchandise and explained product use, operation and care of to customers
- Explained store policies and directed escalated complaints to management for resolution
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires
- Used a POS system to process sales and refund transactions
Accounting Assistant
Jameson Pool and Spa
01.2017 - 08.2022
- Recorded daily cash sales with consistent accuracy, and efficiency
- Filed payment receipts with care to make certain that they can be easily found, and recorded
- Prepared bank deposits using skills developed from schooling
- Assisted with matters, such as questions, that were within my knowledge to help out colleagues
- Copied pay cards in a timely manner to ensure everything was submitted on time
- Participated in ongoing training with higher ups to enhance my own job skills and knowledge
Education
HIGH SCHOOL DIPLOMA -
Mentor College Secondary School
06.2024
Skills
- Customer Assistance
- Teamwork and Collaboration
- Time Management
- POS System Operations
- Strategic Selling
- Product and Service Sales
- Productivity Maximization
- Flexible Hours
Accomplishments
Microsoft Word, Powerpoint, and Excel certified.
Honour roll for the past 4 years.
Excellence in Leadership and Peer Support class award.
Founder of my school's Girl's Support Club.
Certification
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
Availability
1:30pm-9:30pm, 1:30pm-12am, Open-12am
References
References available upon request
Additional Information
Availability:
Monday - Thursday: 1:00pm to 9:30pm
Friday: 1:00pm to close
Saturday and Sunday: Open to Close
Timeline
Tea Guide/Sales Associate
DavidsTea
10.2022 - Current
Sales Associate
Jameson Pool and Spa
09.2020 - 09.2022
Accounting Assistant
Jameson Pool and Spa
01.2017 - 08.2022
HIGH SCHOOL DIPLOMA -
Mentor College Secondary School
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