Hannah Parker
Burnaby,BC
Summary
Adaptable student with roughly 7 years of overall work experience and just over 3 years of retail exposure. Over the years, I have shown extensive knowledge of customer service and company dedication. I am aiming to leverage these abilities to successfully fill whatever role you need me too. Frequently praised as proactive by my peers, I can be a reliable and valuable employee during my time at your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tea Guide & Barista
DavidsTea
Etobicoke, Ontario
10.2022 - 08.2024
- Provided product information and answered customer questions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted in training new staff members on proper retail teller operations.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Retail Sales Associate
Jameson Pool & Spa
Mississauga, Ontario
03.2021 - 09.2022
- Used product knowledge to suggest items to match client needs.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Described merchandise and explained use, operation and care.
Accounting Assistant
Jameson Pool & Spa
Mississauga, Ontario
01.2017 - 09.2022
- Prepared daily cash flow statements for management review.
- Provided support to upper management with special projects related to finance or accounting processes.
- Monitored inventory levels to ensure adequate supplies are available.
- Assisted with payroll processing by entering employee hours into the system.
- Produced reliable reports by checking financial statements for accuracy.
Education
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC01-2028
High School Diploma -
Mentor College
Mississauga06-2024
Skills
- Strong leadership
- Customer Service
- POS System Operation
- Teamwork and Collaboration
- Product Recommendations
- Conflict Resolution
Affiliations
- Etobicoke Humane Society Volunteer (08/2022 - 08/2024)
- Peel Boys and Girls Club Volunteer (02/2022 - 08/2024)
- Founder of the Girls Support Club in my highschool (09/2023 - 06/2024)
Accomplishments
- Honour Roll Student (All 4 years of highschool)
- Leadership and Peer Support award
- Excellence in Law and English class awards
Certification
- Microsoft Certifications (Word, Excel, and Powerpoint)
Availability
Monday: After 3:30pm
Tuesday and Thursday: Before 1:30pm and after 6:30pm
Wednesday and Friday: Open availability
Saturday and Sunday: Open availability
References
References available upon request.
Timeline
Tea Guide & Barista
DavidsTea
10.2022 - 08.2024
Retail Sales Associate
Jameson Pool & Spa
03.2021 - 09.2022
Accounting Assistant
Jameson Pool & Spa
01.2017 - 09.2022
Bachelor of Arts - Criminology
Simon Fraser University
High School Diploma -
Mentor College
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