Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Hannah Panganiban

Calgary,AB

Summary

Organized and motivated professional with strong customer service, administrative, and logistics skills. Proven ability to adapt and contribute effectively in diverse environments. Committed to enhancing skills while driving company growth in entry-level roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Logistics Associate

Canada Post
Calgary, AB
08.2023 - Current
  • Sort and distribute incoming and outgoing mail, including interoffice, courier, and overnight packages.
  • Scan and log packages using tracking systems to ensure delivery accuracy.
  • Memorize postal codes and destinations to ensure workflow efficiency.
  • Maintain clean workstations, and follow safety protocols.
  • Collaborate with team members to meet hourly quotas, and maintain service standards.

Assistant Manager

U-Haul
Calgary, AB
05.2022 - 07.2023
  • Managed over 60 inbound calls daily to schedule rentals and resolve inquiries.
  • Created contracts, managed appointments, and updated customer records efficiently.
  • Provided accurate instructions and supporting documents to customers.
  • Maintained up-to-date knowledge of company products and services.

Key Holder

Globo Shoes
Calgary, AB
03.2021 - 05.2022
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.

Education

BBA - FINANCE

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Calgary, AB

Skills

  • Mail and parcel sorting
  • Invoicing and shipping documentation
  • Attention to detail
  • Documentation management
  • Data entry and scanning
  • Basic troubleshooting (phones, office equipment)
  • Time management and organization
  • Effective communication

Certification

  • Microsoft Office Specialist

Availability

Monday-Friday

Timeline

Logistics Associate

Canada Post
08.2023 - Current

Assistant Manager

U-Haul
05.2022 - 07.2023

Key Holder

Globo Shoes
03.2021 - 05.2022

BBA - FINANCE

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY

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