Hannah Ozavize Omeiza
Toronto,Canada
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hot Oven Bakery
2023.06 - 2023.12
- Received incoming calls with excellent phone etiquette and coordinated with staff to fulfill customer requests
- Helped customers find specific company products, answered questions and offered product advice in a respectful manner.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Client Representative
Jela's Development Initiatives
2021.09 - 2022.08
- Documented customer correspondence in CRM to track requests, problems and solutions
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
Customer Service Officer
Grandquest International Ventures
2021.01 - 2021.07
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Educated customers on special pricing opportunities and company offerings
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
Education
Honors Bachelor of Science - Computer Science (BSC)
University of Toronto
07.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Cash Handling
Languages
English
Native or Bilingual
Timeline
Sales Associate
Hot Oven Bakery
2023.06 - 2023.12
Client Representative
Jela's Development Initiatives
2021.09 - 2022.08
Customer Service Officer
Grandquest International Ventures
2021.01 - 2021.07
Honors Bachelor of Science - Computer Science (BSC)
University of Toronto
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