Hannah Opat
Guelph
Summary
Dynamic and empathetic professional with a proven track record in customer service and team leadership, offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in a hostess or server role. Experienced with handling cash transactions and utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Known to maintain accuracy and efficiency in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Bulk Barn
Tracy Morris
04.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
Volleyball Coach (Volleygirls)
Sola Kim
09.2023 - 07.2024
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
Lil' Monkeys Indoor Playground
Jason Walkinshaw
12.2021 - 06.2022
- Monitored playground activities to maintain a safe and enjoyable experience for all visitors.
- Improved visitor satisfaction with timely assistance, answering questions, and addressing concerns.
- Enhanced overall visitor experience with prompt attention to needs such as seating arrangements or requests for additional resources.
- Helped design age-appropriate activities that fostered physical development, creativity, and teamwork among participants.
- Ensured cleanliness of the playground area by performing daily cleaning tasks and litter removal.
- Assisted in the planning and execution of special events such as birthday parties and holiday celebrations.
Education
High School Diploma -
Corpus Christi Catholic Secondary School
Burlington, ON06-2024
Skills
- Motivational leadership style
- Creativity and imagination
- Patience and empathy
- Child supervision
- Team bonding
- Strategic planning
- Verbal communication
Languages
English
Timeline
Volleyball Coach (Volleygirls)
Sola Kim
09.2023 - 07.2024
Bulk Barn
Tracy Morris
04.2023 - 08.2024
Lil' Monkeys Indoor Playground
Jason Walkinshaw
12.2021 - 06.2022
High School Diploma -
Corpus Christi Catholic Secondary School
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