HANNAH O'CONNELL
Summary
Energetic and organized Server/ Bartender with 10+ years in the industry. Experience ranging from working in cafes to upscale fine dining restaurants. Flexible to work in different roles. Effective in establishing and developing memorable guest experience. Passionate to provide quality service, including time management, Guest preferences and swiftly resolving guest issues. Seeking to work on the H2B visa in USA.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Brixton Bar and Restaurant
Calgary, AB
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
SERVER
Pelican Isle Yacht Club
Naples, USA
10.2022 - 05.2023
- Fine dining
- Greeting guests & providing quality service
- Memorize guest's orders & preferences
- Offer wine pairing to match their meal
- Send orders to the kitchen via the POS system
- Complete side duties
- Serving at special Banquet events
- Professional & friendly table service
- Provide memorable guest experience
- Table & bar service
- Take out & Deliver orders
- Opening & Closing duties
SERVER
The Vin Room
Calgary, Canada
03.2019 - 10.2022
- Fine dining
- Greeting guests & Providing quality service
- Memorize guests orders & preferences
- Offer wine pairing to match their meal
- Send orders to kitchen via POS system
- Complete side duties
- Serving at special Banquet events
SERVER & BARTENDER
JJ's Neighborhood Restaurant and bar
Calgary, Canada
03.2013 - 10.2022
SERVER & BARTENDER
The Truffle House
Vancouver, Canada
04.2010 - 11.2012
Education
BACHELORS OF FOOD BUSINESS & MARKETING DEGREE -
University College Cork
Skills
- Organization & Time management
- Enthusiastic Personality
- Team player
- Integrity
Certification
- First Aid Certificate, 2022
- Food Safety / Handler Certificate, 2022
- Napa Valley Wine Academy Certificate
References
Becky Van Der Sype: 1 403 454 4787
Claire Burrows: 1403 246 1113
Ryan Matchell: 1 403 477 2699
Phone
14038075127
Timeline
Server/Bartender
The Brixton Bar and Restaurant
09.2023 - Current
SERVER
Pelican Isle Yacht Club
10.2022 - 05.2023
SERVER
The Vin Room
03.2019 - 10.2022
SERVER & BARTENDER
JJ's Neighborhood Restaurant and bar
03.2013 - 10.2022
SERVER & BARTENDER
The Truffle House
04.2010 - 11.2012
BACHELORS OF FOOD BUSINESS & MARKETING DEGREE -
University College Cork