Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Norgren

San Diego

Summary

Expert in order accuracy and conflict resolution, consistently enhancing the dining experience. Recognized for implementing customer feedback to improve service processes, fostering satisfaction and loyalty. Experienced in collaborating with teams to streamline operations and elevate service quality. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.

Overview

5
5
years of professional experience

Work History

Server

Applebee's Grill + Bar
06.2023 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed order accuracy and timely delivery to enhance dining experience.
  • Collaborated with kitchen staff to streamline food preparation and improve efficiency.
  • Resolved customer complaints effectively, fostering a positive dining atmosphere.
  • Implemented feedback from customers to improve service processes and offerings consistently.

Beauty Consultant

Target
09.2020 - 06.2021
  • Advised customers on beauty products, enhancing their shopping experience and product knowledge.
  • Trained new staff on product features and customer service best practices, improving team efficiency.
  • Managed inventory levels of cosmetics, ensuring product availability and organization on shelves.
  • Collaborated with team members to create visually appealing product displays that attracted customer attention.

Education

Associate of Applied Science - Psychology

University of California San Diego
San Diego, CA
06-2027

Skills

  • Customer service
  • Order accuracy
  • Timely delivery
  • Food preparation
  • Conflict resolution

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Server

Applebee's Grill + Bar
06.2023 - Current

Beauty Consultant

Target
09.2020 - 06.2021

Associate of Applied Science - Psychology

University of California San Diego
Hannah Norgren