Summary
Overview
Work History
Education
Certification
Timeline
Generic

Hannah Njenga

Toronto,ON

Summary

Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.

Overview

1
1
Certification

Work History

Kitchen Prep Cook

Fred Victor 40 Oak Street
Toronto, Ontario
11.2023 - 02.2024
  • Prepared ingredients for meals according to recipes and menus.
  • Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
  • Operated various kitchen equipment efficiently including mixers grinders slicers choppers blenders.
  • Organized workstations with appropriate supplies tools and equipment for efficient workflow.
  • Adhered to safety protocols when handling sharp knives hot surfaces slippery floors hazardous chemicals.
  • Followed instructions from head chef regarding recipe modifications portion size plate presentation garnishes.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Adhered to regulatory standards regarding safe and sanitary food prep.

Receptionist Administrator

The Toronto People with AIDS Foundation(PWA)
Toronto, Ontario
10.2023 - 02.2024
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Maintained reception area cleanliness and tidiness.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Maintained an organized filing system for all employee records in compliance with legal regulations.
  • Ensured that reception area is kept safe at all times by monitoring security cameras.
  • Participated in regular training sessions related to customer service best practices.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Resolved customer complaints or answered customers' questions.
  • Consulted with supervisors to resolve problems relating to employee performance, office equipment and work schedules.
  • Restoked harm reductions kits and any other supplies needed by members

Education

High School Diploma -

Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Etobicoke, ON

Certification

  • First Aid and CPR/AED Level C
  • GPA-Gentle Persuasive Approaches in Dementia care certificate
  • Workplace Hazardous Materials Information System(WHMIS)
  • Work Health and Safety Awareness in 4 Steps
  • Integrated Accessibility Standards Regulation
  • Food handler Certificate
  • Mask fitting
  • Covid Vaccine
  • Shelter Standards Certificate
  • Harm Reduction
  • Naloxone Certificate

Timeline

Kitchen Prep Cook

Fred Victor 40 Oak Street
11.2023 - 02.2024

Receptionist Administrator

The Toronto People with AIDS Foundation(PWA)
10.2023 - 02.2024

High School Diploma -

Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
  • First Aid and CPR/AED Level C
  • GPA-Gentle Persuasive Approaches in Dementia care certificate
  • Workplace Hazardous Materials Information System(WHMIS)
  • Work Health and Safety Awareness in 4 Steps
  • Integrated Accessibility Standards Regulation
  • Food handler Certificate
  • Mask fitting
  • Covid Vaccine
  • Shelter Standards Certificate
  • Harm Reduction
  • Naloxone Certificate

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Hannah Njenga