Hannah Nichiporowich
Bartender/Server
Shawville,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Bartender
Baie Inn
06.2022 - 11.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
BARTENDER
OAK DOOR
06.2023 - 10.2023
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared garnishes by evenly slicing and pitting fruits.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
BARTENDER
BRITANNIA YACHT CLUB
01.2022 - 06.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Diploma of Vocational Studies - Licensed Practical Nurse
Western Quebec Career Centre
Gatineu 05.2001 -
High School Diploma -
Pontiac High School
05.2001 -
Skills
Customer Service
Engaging personality
Memory retention
Adaptability
Multitasking Abilities
Team Collaboration
Calm and Composed
Fast Learner
Problem-solving abilities
Timeline
BARTENDER
OAK DOOR
06.2023 - 10.2023
Bartender
Baie Inn
06.2022 - 11.2023
BARTENDER
BRITANNIA YACHT CLUB
01.2022 - 06.2022
Diploma of Vocational Studies - Licensed Practical Nurse
Western Quebec Career Centre
05.2001 -
High School Diploma -
Pontiac High School
05.2001 -