Hello, my name is Hannah Nash, and I am a motivated and hard-working Assistant General Manager hoping to shift to a part-time position where I can continue to grow and improve skills, while attending university for nursing.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Round1 Bowling & Arcade
Burbank
02.2025 - Current
Managed a team of approximately 80 employees
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer inquiries promptly to ensure satisfaction and loyalty.
Performed administrative tasks such as filing paperwork, preparing documents.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Monitored cleanliness and safety standards throughout the facility regularly.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Amusement Manager
Round1 Bowling & Arcade
Burbank
02.2024 - 02.2025
Led a team of approximately 17 employees
Oversaw daily operations of arcade areas.
Performed opening and closing duties as part of management team and handled cash management.
Oversaw inventory management, maintaining accurate stock levels and organization.
Coordinated team schedules to optimize workflow and meet department goals.
Assisted with hiring, training, scheduling, and evaluating employees.
Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Communicated with upper management about departmental issues and staff needs.
Lead/Associate
Round1 Bowling & Arcade
Burbank
09.2022 - 02.2024
Processed customer transactions efficiently and accurately at busy retail location.
Assisted customers with product inquiries and provided exceptional service experience.
Organized merchandise on shelves for optimal visibility and accessibility.
Collaborated with team members to maintain store cleanliness and orderliness.
Education
Associate of Arts - Social And Behavioral Sciences
Pasadena City College
Pasadena, CA
05-2022
Skills
Customer service
Teamwork and collaboration
Team leadership
Staff scheduling
Problem solving
Cash management
Time management
Multitasking Abilities
Timeline
Assistant General Manager
Round1 Bowling & Arcade
02.2025 - Current
Amusement Manager
Round1 Bowling & Arcade
02.2024 - 02.2025
Lead/Associate
Round1 Bowling & Arcade
09.2022 - 02.2024
Associate of Arts - Social And Behavioral Sciences
Technical Support Assistant for Bowling Department – Head Office at Round1 Entertainment, Inc. (Bowling & Arcade)Technical Support Assistant for Bowling Department – Head Office at Round1 Entertainment, Inc. (Bowling & Arcade)