Hannah Murray
Toronto,Canada
Summary
Experienced professional skilled in communication, teamwork, and problem-solving, with a background in behavioral assessments and individualized treatment planning. Highly organized and adaptable, offering strong administrative capabilities and data analysis proficiency. Eager to leverage expertise in a dynamic environment, contributing to impactful client care and collaborative success.
Overview
12
12
years of professional experience
Work History
Supervised Behavioral Clinician
Mount Etna Child & Family Services
Toronto
01.2025 - 05.2025
- Monitored client progress and documented clinical sessions to update treatment plans for quality care.
- Collaborated with supervisors, multidisciplinary teams, and families to coordinate comprehensive support.
- Implemented positive behavior support strategies and recommended necessary modifications for clients with special needs.
- Maintained accurate, confidential client records, ensuring compliance with organizational policies and standards.
- Managed scheduling for client appointments, coordinated meetings, and handled administrative tasks efficiently.
- Collected, entered, and analyzed data on client progress and service delivery for reporting purposes.
- Prepared and submitted detailed reports and documentation to supervisors and relevant stakeholders.
- Supported inventory management of clinical supplies to ensure availability of necessary resources.
Supervised Behavioral Clinician
Therapy Spot
Toronto
09.2023 - 01.2025
- Managed appointment scheduling, coordinated meetings, and supported daily administrative operations
- Collected, entered, and analyzed client data for reporting and program improvement
- Collaborated with supervisors, families, and multidisciplinary teams to ensure comprehensive care
- Assisted with crisis intervention, referrals, and implementation of behavior support strategies
- Maintained accurate documentation of all clinical activities including progress notes, discharge summaries, and other required paperwork.
Early Years Educator
Downtown Kids Academy
Toronto
12.2022 - 09.2023
- Developed individualized lesson plans to address diverse learning needs and abilities
- Established and maintained a safe, clean, and stimulating classroom environment where all students felt valued and respected
- Monitored and assessed student progress, prepared detailed reports, and maintained accurate student records
- Provided compassionate support for students with special needs, collaborating with parents, administrators, and educators to review and implement Individualized Education Plans (IEPs)
- Applied positive behavior management strategies and recommended classroom modifications to support individual needs
- Performed administrative duties including updating records, scheduling meetings, and managing correspondence with parents and staff
Early Years Educator
Popcorn Childcare & Forestry School
Dublin
01.2021 - 09.2022
- Developed and implemented individualized lesson plans, curricula, and independent learning activities tailored to each child's unique needs
- Established strong rapport with students and parents, fostering positive relationships and open communication
- Modeled exemplary behavior and instilled core values such as honesty, accountability, respect, and kindness
- Monitored and assessed student progress, prepared detailed reports, and maintained accurate records in the school database
- Collaborated with parents, school administrators, and educators to review Individualized Education Plans (IEPs) and implement the Access and Inclusion Model (AIM) for students with disabilities
- Integrated technology into lessons to enhance student engagement and facilitate hands-on learning
- Performed various administrative tasks, including updating student records, scheduling meetings, and managing correspondence with parents and staff
Private Nanny & Homeschool Teacher
Homecooks Production Ltd
Dublin
01.2020 - 01.2021
- Maintained accurate records of daily activities, incidents, and developmental milestones
- Managed scheduling, coordinated appointments, and handled communications with parents and external providers
- Oversaw supply inventory, ensuring necessary materials and resources were available
- Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations.
Sales Advisor & Trainee Supervisor
Kilkenny Design
Dublin
09.2016 - 01.2020
- Assisted in the inventory management, researched potential sales growth opportunities, and coached new sales personnel.
- Produced detailed statements and reports and worked on the constant improvement of the store profitability.
- Maintained large databases, analyzed the customer feedback, and executed other duties as required.
- Received a mystery shopper report in my first year in sales, receiving the highest percentage of the team, 95%.
- Reconciled cash and tills at the end of each day, resolving discrepancies with cash or card payments
- Resolved customer complaints in an efficient manner by identifying root causes and implementing effective solutions.
Front of House Reception
Morriscastle Strand Holiday Park
Wexford
01.2013 - 01.2016
- Managed bookings and inquiries via phone and in person to ensure seamless operations.
- Processed guest payments and requirements, ensuring accuracy and compliance.
- Maintained accurate records of guest accounts to support operational efficiency.
- Handled cash transactions and operated computerized tills to streamline financial processes.
- Exhibited strong attention to detail while communicating effectively with guests.
- Effectively managed multiple tasks through adaptability and proactive problem-solving skills.
Education
BSc - Education & Training
Dublin City University
Dublin09.2020
Diploma - Beauty Specialist
Blackrock Further Education Institute
Blackrock01.2017
Skills
- Organizational and time management
- Microsoft Office proficiency
- Spreadsheet expertise
- Problem-solving abilities
- Team collaboration
- Effective communication
- Adaptability skills
- Special education knowledge
Timeline
Supervised Behavioral Clinician
Mount Etna Child & Family Services
01.2025 - 05.2025
Supervised Behavioral Clinician
Therapy Spot
09.2023 - 01.2025
Early Years Educator
Downtown Kids Academy
12.2022 - 09.2023
Early Years Educator
Popcorn Childcare & Forestry School
01.2021 - 09.2022
Private Nanny & Homeschool Teacher
Homecooks Production Ltd
01.2020 - 01.2021
Sales Advisor & Trainee Supervisor
Kilkenny Design
09.2016 - 01.2020
Front of House Reception
Morriscastle Strand Holiday Park
01.2013 - 01.2016
BSc - Education & Training
Dublin City University
Diploma - Beauty Specialist
Blackrock Further Education Institute
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