Hannah Marlowe
Shingle Springs
Summary
Dynamic and detail-oriented Lash Artist specializing in classic and volume lash extensions at Lashes By Dalal. Demonstrates expertise in educating clients on aftercare while upholding impeccable hygiene standards. Exceptional communication and time management skills drive outstanding customer service and satisfaction. Committed to delivering high-quality results in fast-paced environments, and learning new skills from coworkers.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
Insight Veterinary Wellness Center
El Dorado Hills
10.2024 - 04.2025
- Educated clients on proper animal nutrition and preventive health care techniques.
- Maintained accurate records of all treatment provided to animals, including medical history files and vaccination certificates.
- Performed routine laboratory procedures for hematology, urinalysis, and serology.
Internal Medical Veterinary Assistant
Pacific Santa Cruz Veterinary Specialists
Santa Cruz
12.2022 - 09.2024
- Assisted an internal medicine vet with endoscopies by monitoring anesthesia and troubleshooting the endoscopy tools properly and safely prior to the procedure.
- Resolved customer complaints promptly, in a professional manner.
- Performed filing, copying, faxing, and other clerical tasks.
- Administered chemotherapy using Equashield products in order to give safely and effectively.
Lead Veterinary Assistant
Capitola Veterinary Hospital
Capitola
07.2021 - 12.2022
- Trained new veterinary staff on office procedures and requirements.
- Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
- Ensured that all prescription information was accurately entered into the computer system for billing purposes.
Emergency Veterinary Assistant
Pacific Santa Cruz Veterianary Specialists
Santa Cruz
09.2019 - 07.2021
- Delivered emergency first aid to sick or injured animals.
- Cared for hospitalized pets under the direct supervision of veterinarian staff members.
- Provided emotional support and comfort to pet owners in distress.
Client Service Representative
Pacific Santa Cruz Veterinary Specialists
Santa Cruz
09.2018 - 09.2019
- Answered incoming calls from clients regarding emergencies, scheduling, and prescriptions.
- Created detailed notes in customer profiles to keep track of conversations and requests.
- Demonstrated excellent listening skills and empathy toward customers' needs and concerns.
Lash Artist
Lashes By Dalal
Los Gatos
08.2015 - 09.2018
- Performed eyelash extensions, refills, and removals in accordance with industry standards.
- Maintained a clean and sanitary workspace in accordance with health regulations.
- Cleaned and sanitized work area between each client appointment.
- Kept records of client visits and updated customer profiles accordingly.
- Educated clients on proper aftercare techniques for lashes.
- Scheduled appointments using online booking software systems.
Education
Associate of Arts - Cosmetology
The Salon Professional Academy
San Jose, CA12-2013
Associate of Arts - Focus in Math And Science
West Valley College
Saratoga, CA05-2016
High School Diploma -
Lynbrook High School
San Jose, CA06-2010
Skills
- Classic lash extensions
- Volume lash extensions
- Proper lash isolation
- Efficient lash mapping
- Eyelash extension aftercare
- Lash removal techniques
- Allergy awareness
- Hygiene and sanitation
- Client education
- Appointment scheduling
- Customer service
- Time management
- Team collaboration
- Sales techniques
- Attention to detail
- Communication skills
- Steady hand coordination
- Professionalism and etiquette
Education and Training
other,other
Timeline
Veterinary Assistant
Insight Veterinary Wellness Center
10.2024 - 04.2025
Internal Medical Veterinary Assistant
Pacific Santa Cruz Veterinary Specialists
12.2022 - 09.2024
Lead Veterinary Assistant
Capitola Veterinary Hospital
07.2021 - 12.2022
Emergency Veterinary Assistant
Pacific Santa Cruz Veterianary Specialists
09.2019 - 07.2021
Client Service Representative
Pacific Santa Cruz Veterinary Specialists
09.2018 - 09.2019
Lash Artist
Lashes By Dalal
08.2015 - 09.2018
Associate of Arts - Cosmetology
The Salon Professional Academy
Associate of Arts - Focus in Math And Science
West Valley College
High School Diploma -
Lynbrook High School
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